# Staff Network Engineer, Operations

**Company:** [Crusoe](https://hotfix.jobs/companies/crusoe)
**Location:** San Francisco, CA
**Role:** DevOps / SRE
**Salary:** $195k – $235k/yr
**Experience:** 8+ years
**Skills:** BGP, Evpn-Vxlan, Is-Is, Ospf, Mpls, Qos, TCP/IP, Arista Eos, Junos, Python, Grafana, Prometheus, Thousandeyes, Snmp, Netflow/Sflow
**Posted:** 2026-06-05

> Staff-level network operations engineer responsible for production reliability, incident response, and operational excellence across Crusoe's global edge, backbone, data center, and GPU cluster networks supporting AI workloads.

## Job Description

## What You'll Be Working On

**Production Reliability**
- Help own uptime across Crusoe's global edge, backbone, data center, and GPU cluster network, directly supporting AI workloads at scale.

**Incident Response**
- Lead and contribute to end-to-end response for high-severity network events, including mitigation, stakeholder communication, and postmortem documentation.

**Root Cause Analysis**
- Drive RCAs for production incidents, identify systemic issues, and author remediation plans tracked through to closure.

**Observability Improvements**
- Contribute to and improve Crusoe's network monitoring stack using streaming telemetry, SNMP, NetFlow, and tools such as Kentik, Grafana, Prometheus, and ThousandEyes.

**Operational Standards**
- Author and maintain runbooks, escalation playbooks, and SOPs used across the operations team.

**Operational Automation**
- Write Python-based tooling to reduce toil, automate common remediation workflows, and accelerate mean time to resolution.

**SLI/SLO Contribution**
- Partner with Architecture and SRE teams to define and track network reliability metrics and service level objectives backed by real-time dashboards.

**Mentorship**
- Provide technical guidance to Senior engineers and contribute to a culture of operational excellence and continuous learning.

## What You'll Bring to the Team

- 8+ years of production network engineering experience with a focus on operations, incident response, and reliability in large-scale or internet-scale environments.
- Hands-on experience with observability and monitoring tools including streaming telemetry, SNMP, NetFlow/sFlow, Grafana, Prometheus, and ThousandEyes.
- Experience operating RDMA/RoCE lossless fabrics for GPU or HPC workloads, including familiarity with PFC, ECN, and DCQCN tuning.
- Expert hands-on knowledge of BGP, EVPN-VXLAN, IS-IS, OSPF, MPLS, QoS, and TCP/IP in production data center environments.
- Proficiency with Arista (EOS) and Juniper (Junos) platforms in leaf-spine CLOS architectures across multi-vendor environments.
- Python proficiency for writing auto-remediation scripts, diagnostic tooling, and operational automation.
- Comfort operating large device fleets across multi-region environments with on-call responsibility, including experience as an escalation point during critical events.
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

## Bonus Points

- Experience with NVIDIA/Mellanox networking platforms in GPU cluster environments.
- Familiarity with Kentik or Arbor for traffic analysis and DDoS visibility.
- Experience defining or contributing to SLIs and SLOs in partnership with SRE or product teams.
- Exposure to operating 10K+ device fleets across hyperscale or cloud environments.
- Background contributing to post-incident learning programs or operational excellence initiatives org-wide.

## Benefits

- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location

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