# Cybersecurity Account Associate

**Company:** [Agency](https://hotfix.jobs/companies/agency)
**Location:** Bozeman, MT
**Role:** Customer Support
**Salary:** $31k – $42k/yr
**Experience:** 1+ years
**Skills:** SOC 2, ISO 27001, Nist, Cisa, Cissp, It Audit, GRC, Access Management, Change Management, Office Suite
**Posted:** 2026-06-06

> Supports SOC 2 attestation and cybersecurity assurance engagements for SaaS clients. Coordinates evidence collection, client communication, and project tracking while building toward CISA/CISSP certifications.

## Job Description

## Key Responsibilities
- Serve as a primary point of contact for day-to-day client questions during SOC 2 audit projects, ensuring timely and professional communication.
- Coordinate and track audit evidence requests, including sending requests, collecting documentation, and following up with client stakeholders.
- Help organize and maintain audit workpapers, client documentation, and project artifacts in our internal systems.
- Support senior auditors in performing control walkthroughs, scheduling interviews, and documenting client processes related to SOC 2 trust services criteria.
- Monitor project timelines, update project plans, and proactively flag risks or delays to engagement leads.
- Assist with drafting client-facing communications such as status updates, meeting summaries, and evidence request lists.
- Perform light analysis on client security and IT control documentation (e.g., access control lists, change management logs, policies) under the guidance of senior team members.
- Contribute to internal knowledge bases, checklists, and templates to improve the consistency and quality of SOC 2 engagements.
- Participate in training on SOC 2, security frameworks (e.g., ISO 27001, NIST), and IT audit methodologies to build toward professional certifications such as CISA or CISSP.

## Required Qualifications
- Bachelor's degree in information systems, computer science, business, accounting, or a related field.
- 1–2 years of experience in customer service, IT support, IT operations, or technology/IT sales with a strong customer-facing component.
- Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment.
- Strong written and verbal communication skills, including experience communicating with non-technical stakeholders.
- Comfort working with common productivity tools (e.g., Office/Google Suite, ticketing or CRM systems, collaboration tools).
- Interest in cybersecurity, IT audit, and assurance, with a desire to build a long-term career in this space.

## Preferred Qualifications
- Current or in-progress CISA or CISSP (including Associate-level status), or an active study plan toward these certifications.
- Experience supporting audits, IT control reviews, or GRC/compliance programs (e.g., SOC 2, ISO 27001, NIST CSF, HIPAA, PCI DSS).
- Exposure to SaaS environments, cloud platforms, or core IT security concepts such as access management, logging, and change management.
- Prior experience in a client service or consulting environment coordinating multiple stakeholders.

## Compensation & Work Environment
- Starting hourly rate: $15–$20 per hour, based on experience and qualifications.
- On-site role based in Bozeman, Montana, with all work performed in office five days a week.
- Structured mentorship from senior auditors and security professionals, with opportunities to obtain the experience hours required for CISA/CISSP eligibility over time.
- Ongoing training on SOC 2 auditing, cybersecurity frameworks, and client service best practices to accelerate your professional growth.

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