# Account Manager

**Company:** [Octus](https://hotfix.jobs/companies/octus)
**Location:** London, United Kingdom
**Role:** Account Management
**Experience:** 3+ years
**Skills:** Salesforce, Account Management, Subscription Renewals, Cross-Selling, Quota Management, Customer Success, Kpi Analysis, Product Usage Analytics, Api Feeds, Datasets, Credit Markets, Stakeholder Management
**Posted:** 2026-07-08

> Manages and grows subscription relationships with banking and buyside clients through renewals, expansion, and cross-selling. The role requires 3–5+ years of account management experience, strong stakeholder and quota-management skills, Salesforce experience, and hybrid availability.

## Job Description

## Responsibilities
- Manage all aspects of the renewal cycle for Octus’ subscription relationships across a book of banking or buyside accounts.
- Manage key client interactions, focusing on account expansion opportunities and subscription renewals targeting 115%+ net retention.
- Build strong knowledge of the client base to identify and close cross-sell opportunities and achieve quota.
- Collaborate with Customer Success to deliver excellent client service and customer experience.
- Coordinate with the Product team to identify opportunities for product and platform enhancements.
- Track and analyze KPIs and product usage to determine appropriate relationship-management strategies.

## Requirements
- 3–5+ years of progressive experience in account management selling to buyside firms or banks; experience working in credit is preferred.
- Ability to manage complex institutions involving multiple teams and stakeholders.
- Proven ability to develop deep knowledge of complex product suites, including datasets, API feeds, and research.
- Proven success hitting quota and executing cross-sell opportunities.
- Organized and detail-oriented, with the ability to prioritize, respond quickly, and manage multiple ongoing workstreams.
- Excellent interpersonal, verbal, and written communication skills.
- Experience with Salesforce required.
- Ability to work a hybrid schedule, with three days in the office per week.

## Benefits
- Competitive health benefits.
- Matched pension plans.
- Paid time off.
- Generous parental leave.
- Gym subsidies.
- Educational reimbursements for career development.
- Recognition programs.

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