# Senior IT Engineer, IAM & Platform Management

**Company:** [Fetch](https://hotfix.jobs/companies/fetch)
**Location:** Remote
**Role:** IT Support
**Experience:** 5+ years
**Skills:** Okta, Single Sign-On, MFA, SAML, Access Governance, Jira, Confluence, Bitbucket, Okta Workflows, Google Workspace, Aws Iam, Jumpcloud, Scripting, Webhooks
**Posted:** 2026-08-25

> Own identity and access management and Atlassian platform administration at organizational scale, with responsibility for Okta configuration, entitlement governance, automation, and Jira/Confluence architecture. The role requires 5+ years of IT or systems administration experience and strong security, documentation, and automation skills.

## Job Description

## Responsibilities
- Own Okta identity and access management, including SSO, MFA policies, lifecycle workflows, entitlement governance, access reviews, and contractor/non-employee access.
- Build and maintain automated provisioning, deprovisioning, and access-review workflows using Okta Workflows or adjacent automation tools.
- Administer Jira projects, workflows, permission schemes, automation rules, Confluence spaces and permissions, and Bitbucket access where applicable.
- Evaluate tooling and integrations, design scalable identity and platform architecture, and maintain documentation for audits, onboarding, and incident response.
- Partner with Information Security and IT Operations on identity risk, audit evidence, remediation, prioritization, and escalations.
- Drive recurring manual administration toward automation or self-service and improve access-request and approval workflows.

## Requirements
- 5+ years of experience in IT engineering or systems administration, focused on identity and access management and/or SaaS platform administration.
- Hands-on production administration of Okta, including SSO, MFA, and lifecycle automation.
- Organizational-scale administration of Jira and Confluence, including workflow and permission design.
- Working knowledge of SAML, SSO, and access governance.
- Familiarity with scripting, automation tooling, and API/webhook integrations.
- Strong documentation habits and ability to work independently on platform architecture decisions.

## Nice-to-haves
- Experience remediating identity security incidents or entitlement misconfigurations.
- Experience with JumpCloud, Google Workspace administration, or AWS IAM.
- Experience designing access reviews or automated deprovisioning programs.
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
- Okta Certified Administrator, Atlassian, or equivalent certifications.

## Compensation and Benefits
- Equity for full-time employees.
- Dollar-for-dollar 401(k) match up to 4%.
- Medical, dental, and vision plans, including pet coverage.
- Up to $10,000 per year in continuing-education reimbursement.
- Employee Resource Groups.
- Flexible paid time off, 9 paid holidays, and a year-end week-long break.
- Paid parental leave of up to 20 weeks for primary caregivers and 14 weeks for secondary caregivers.

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