# Founding US Solutions Engineer

**Company:** [Kombo](https://hotfix.jobs/companies/kombo)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $180k – $220k/yr
**Experience:** 4+ years
**Skills:** APIs, Python, Node.js, Postman, B2B SaaS, API Integrations, architecture design, Security, technical documentation
**Posted:** 2026-08-04

> The founding US Solutions Engineer will own technical customer relationships from sales discovery through production go-live, designing integrations, troubleshooting APIs, and building scalable implementation playbooks. The role requires 4+ years in customer-facing technical work, strong API skills, and experience with complex B2B SaaS deals.

## Job Description

## Responsibilities
- Own the technical sales cycle from discovery and demos through signed contract and production deployment.
- Translate customer requirements into integration designs and create technical proposals covering architecture, security, and implementation approach.
- Partner with Account Executives to close complex deals with engineering and executive stakeholders.
- Drive implementations to go-live, build implementation plans, troubleshoot API issues, and unblock customers.
- Serve as the technical escalation point until customers are live and successful.
- Create demo environments, code samples in Python and Node.js, and Postman collections.
- Write integration guides, architecture diagrams, troubleshooting documentation, security questionnaire responses, and technical one-pagers.
- Document repeatable playbooks for discovery, scoping, and implementation.
- Feed customer insights to Product and Engineering to shape the roadmap.
- Help define hiring and onboarding as the US solutions team grows.

## Requirements
- 4+ years of experience in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company.
- Hands-on API experience, including reading documentation, writing sample code, and debugging integration issues.
- Track record working on complex deals with technical and non-technical stakeholders, with consistent deal values of $100,000–$150,000 or more.
- Strong communication skills, including whiteboarding architecture with engineers and explaining value to executives.
- Comfort with ambiguity and building processes from scratch.
- Willingness to work onsite in New York City at least 4 days per week.

## Compensation and Benefits
- $180,000–$220,000 OTE plus equity.
- High autonomy and ownership from the first technical call through successful go-live.
- High-performance, high-support environment with opportunities to help build the US solutions function.

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