# Site Operations Technician

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA, Seattle, WA
**Role:** IT Support
**Salary:** $157k – $221k/yr
**Experience:** 2+ years
**Skills:** Data Center Operations, Asset Tracking, Vendor Coordination, Server Hardware, Networking Equipment, Inventory Management, Ticketing Systems, Osha, Safety Procedures, Structured Cabling
**Posted:** 2026-07-21

> Support daily operations of OpenAI's hyperscale AI compute campuses as the on-site technical representative. Perform inspections, coordinate vendors, track assets, document issues, and ensure operational readiness for AI infrastructure in data center environments.

## Job Description

## Key Responsibilities
- Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
- Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
- Support coordination of vendors, contractors, and partner organizations performing work on-site.
- Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
- Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
- Support physical audits of racks, equipment, inventory, and infrastructure assets.
- Assist with site access coordination and ensure work activities comply with established operational procedures.
- Maintain accurate operational documentation, logs, and site records.
- Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
- Escalate operational risks that may impact availability, safety, or project schedules.
- Partner with cross-functional teams to continuously improve operational processes and site execution.

## Qualifications
- Associate's degree, technical certification, military experience, or equivalent practical experience.
- 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
- Experience working in technical or operational environments requiring strong attention to detail.
- Able to document issues clearly and communicate effectively across technical and non-technical teams.
- Comfortable working in active data center or industrial environments.
- Able to lift equipment, move hardware, climb ladders, and perform physical work as required.
- Willing to work flexible schedules, including occasional evenings or weekends during major deployments.

## Preferred Skills
- Experience supporting hyperscale data centers or cloud infrastructure.
- Familiarity with server hardware, networking equipment, racks, and structured cabling.
- Experience using inventory management or asset tracking systems.
- Knowledge of basic safety procedures for mission-critical facilities.
- Experience coordinating contractors or external vendors.
- Familiarity with ticketing systems and operational workflows.
- OSHA, First Aid, or similar operational certifications are a plus.

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