# Software Engineer, Agent Productivity

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Fullstack Engineering
**Salary:** $293k – $342k/yr
**Experience:** 7+ years
**Skills:** API Design, Distributed Systems, slack enterprise grid, SDKs, connectors, governance, authorization, identity platforms, Observability, mcp, dlp, Python, JavaScript
**Posted:** 2026-07-31

> Staff Software Engineer shaping the secure foundation for building and deploying agents with permission-aware access to context, tools, and actions. Primary focus on Slack architecture, integrations, governance, and reusable developer platforms while partnering with IT, Security, and product teams.

## Job Description

## Responsibilities
- Own the technical strategy and architecture that enable teams to build, connect, and deploy agents quickly and safely, using Slack as the primary implementation surface.
- Design and build secure, reliable services that give agents permission-aware access to context, tools, and actions across Slack, internal systems, identity platforms, and enterprise applications.
- Establish scalable patterns for connectivity, context retrieval, authorization, and action execution across systems with different capabilities and constraints.
- Develop reusable SDKs, connectors, templates, testing tools, and deployment patterns that reduce integration effort and improve developer productivity.
- Build policy-aware automation and lifecycle management for agents, applications, and integrations, including ownership, permissions, approvals, credential rotation, and decommissioning.
- Implement governance and observability that enforce least privilege, protect user and workspace boundaries, and provide visibility into agent behavior, data access, and information sharing.
- Set operational standards for reliability, auditability, testing, incident response, and secure self-service.
- Partner across IT, Security, Privacy, Legal, product teams, and platform providers to shape technical direction, influence roadmaps, and translate agent use cases into scalable systems.

## Requirements
- Deep hands-on software engineering experience and a track record of building and operating production systems at scale.
- Strong backend and distributed-systems fundamentals, including API design, integrations, and production reliability.
- Experience building developer platforms, reusable tooling, or shared services that make applications and agents easier to develop and deploy.
- Experience integrating enterprise platforms such as Slack and working through real-world API, identity, and operational constraints.
- Experience designing secure, permission-aware systems that access sensitive data or take actions on behalf of users.
- The ability to lead ambiguous technical initiatives across teams while balancing developer experience, security, and long-term architecture.

## Nice-to-Haves
- Deep experience with Slack Enterprise Grid and its application, admin, audit, or discovery APIs.
- Experience building agent platforms or AI-assisted workflows that preserve user identity, permissions, attribution, and data boundaries.
- Experience building integrations or governance systems for Slack, Google Workspace, GitHub, Microsoft 365, Salesforce, or similar enterprise platforms.
- Familiarity with agent interoperability protocols such as MCP, or with data classification, DLP, retention, and compliance systems.

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