# Senior Manager, Technical Architecture

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $208k – $320k/yr
**Experience:** 10+ years
**Skills:** Identity & Access Management, Saml 2.0, Ws-Federation, OAuth, Openid Connect, Enterprise Web Technologies, Security, Technical Architecture, Consulting, Process Improvement
**Posted:** 2026-06-23

> Lead and mentor a team of Technical Architects delivering Okta Professional Services. Drive customer success, manage operations, and ensure delivery excellence in Identity & Access Management implementations.

## Job Description

## Key Responsibilities

### Team Leadership
- Hiring, growing, and retaining a team of Professional Service Technical Architects
- Providing direct management, mentoring, and support to ensure continued technical, professional, and career growth
- Up-skilling team members to ensure expertise to successfully deliver Okta to customers
- Managing outlined objective and subjective performance metric requirements
- Active sync with Partner, delivery enablement & address performance

### Customer Engagement
- Acting as the primary customer liaison, managing relationships and communication between the project team, the customer, and internal stakeholders
- Ensuring customer success from the beginning to the end of the engagement life cycle
- Managing project budgets to meet customer and Okta expectations

### Operational Excellence
- Assisting the Director with oversight and accountability for professional services billings, revenue, customer satisfaction, resources, and utilization
- Demonstrating and improving a repeatable implementation methodology to rapidly enable customers
- Perform Governance & audits of Technical Architecture design and deliverables quality
- Drive team contribution to Technical Architecture Practice evolution and initiatives
- Directly contribute to ongoing process improvement within the Technical Architecture practice and across Okta Professional Services and subcontractor ecosystem
- Oversight & manage of customer project dynamics, change management, concerns across multiple engagements and workstreams

## Qualifications
- 10+ years experience in Identity & Access Management
- 5+ years of experience leading teams
- 5+ years of experience in Design, consulting, delivering solutions to external customers
- Expertise in technologies and protocols like SAML 2.0, WS-Federation, OAuth, and OpenID Connect
- Extensive knowledge of enterprise web technologies and security
- Ability to work independently and multi-functionally supporting the development of client work
- Ability to Multi-task and manage multiple customer engagements
- Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards
- Ability to travel up to 50%
- A Bachelor's degree in Computer Science, Information Technology, or a related discipline is required
- Auth0 Certified OR Okta Certified Consultant will be a plus
- CISSP certification is a plus

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