# Accounts Receivable Specialist

**Company:** [Jacobian](https://hotfix.jobs/companies/jacobian)
**Location:** Pittsburgh, PA
**Role:** Finance & Accounting
**Experience:** 2+ years
**Skills:** NetSuite, Quickbooks, Stripe, Zuora, Chargebee, Bill.Com, Excel, Google Sheets, Salesforce, HubSpot
**Posted:** 2026-06-17

> Own billing and collections for B2B SaaS subscriptions across US and Australian entities in a hybrid Pittsburgh role. Requires 2-5 years AR experience with ERP and billing platforms.

## Job Description

## Responsibilities
- Run billing and collections across US and Australian entities, including multi-currency (USD/AUD) invoicing and time-zone-aware collections follow-up.
- Generate and issue accurate customer invoices for SaaS subscriptions, renewals, usage/overage, and professional services, in line with signed contracts and order forms.
- Own collections: monitor AR aging, run dunning, follow up on past-due accounts, resolve disputes, and negotiate payment plans where needed.
- Apply incoming payments (ACH, wire, credit card, check) and reconcile them against open invoices; investigate short-pays and discrepancies.
- Maintain the AR sub-ledger, reconcile AR to the GL, and support a timely month-end close.
- Partner with Sales, Customer Success, and RevOps on billing changes, renewals, and dispute resolution.
- Maintain accurate customer billing records in the billing system / ERP.
- Track and report on DSO, collections effectiveness, and aging; flag risk early.
- Support internal and external audits with clean, well-organized documentation.
- Identify and drive billing-process and automation improvements.

## Requirements
- 2-5 years of billing, accounts receivable, and/or collections experience in a B2B SaaS or subscription business (order-to-cash / recurring revenue).
- Hands-on with an ERP (e.g. NetSuite, QuickBooks) and a SaaS billing platform (e.g. Stripe, Zuora, Chargebee, Bill.com).
- Multi-entity/ multi-currency billing exposure (USD / AUD).
- Strong Excel/ Google Sheets experience; comfortable managing high invoice volumes and reconciling at scale.
- Clear, professional written and verbal communication for customer-facing collections.
- High accuracy and attention to detail; reliable against recurring close deadlines.

## Nice to Have
- Familiarity with SaaS metrics (ARR, MRR, churn) and how billing feeds them.
- Exposure to US sales tax and Australian GST on software.
- Experience in healthcare technology or another regulated environment; awareness of data-handling expectations (e.g., HIPAA, ISO 27001).
- CRM exposure (Salesforce or HubSpot).
- Associate's or Bachelor's in accounting, finance, or business (equivalent experience accepted).

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