# Manager, GTM Operations

**Company:** [WorkWhile](https://hotfix.jobs/companies/workwhile)
**Location:** San Francisco, CA, New York, NY, Seattle, WA
**Role:** Revenue Operations
**Experience:** 5+ years
**Skills:** Salesforce, Clay, nooks, Gong, hightouch, Outreach, ZoomInfo, SQL, BigQuery, Metabase, Excel, AI Automation, LLMs, Prompt Engineering
**Posted:** 2026-07-31

> Lead AI-driven GTM automation, revenue operations, and analytics for Sales, Account Management, and SDR teams at a high-growth labor marketplace. Build scalable AI workflows, optimize Salesforce and tech stack, deliver forecasting and dashboards, and redesign processes as a strategic partner to the President.

## Job Description

## Key Responsibilities

### AI Integration & GTM Automation
- Architect and scale AI-driven workflows across top-of-funnel and full lifecycle motions.
- Implement automated account scoring, dynamic buyer intent signal monitoring, and AI-assisted account enrichment (e.g., via Clay) to accelerate outbound execution.
- Own, optimize, and connect our best-in-class GTM tech stack, including Salesforce, Clay, Nooks, Gong, HighTouch, Outreach, and ZoomInfo, ensuring seamless data syncs and pipeline automation.
- Leverage LLMs and generative AI tools to streamline operational workflows, auto-generate competitive and account intelligence briefs for field reps, and automate routine GTM administrative tasks.

### Strategic Planning, Capacity & Territory Design
- Partner with leadership to drive annual/quarterly planning, capacity modeling, quota allocation, and territory design using predictive inputs.
- Analyze the end-to-end GTM funnel to identify conversion bottlenecks, sales cycle velocity levers, and ACV expansion opportunities.
- Oversee deal structuring, custom quoting mechanics, and rules of engagement.
- Collaborate with Finance to administer, model, and optimize motivational incentive commission structures.

### Advanced Analytics & Revenue Intelligence
- Help run the end-to-end GTM business rhythm, delivering accurate weekly revenue forecasting, pipeline inspection, and performance diagnostics for executive leadership.
- Build advanced dashboards across Salesforce, Metabase, and BigQuery to provide real-time visibility into quota attainment, SDR pacing, account penetration, and win/loss diagnostics.
- Maintain pristine GTM data hygiene by building automated validation pipelines and governance frameworks across all connected systems.

### Enablement, Execution & Cross-Functional Leadership
- Serve as the key operational partner and advisor for field-facing reps and managers regarding process execution, system navigation, and commission tracking.
- Continuously audit sales processes to eliminate manual steps and friction, replacing legacy workflows with automated, AI-assisted solutions.

## Qualifications
- 5–8+ years of progressive experience in Revenue Operations, GTM Strategy, or Sales Operations at a fast-growing B2B SaaS or tech marketplace environment.
- Deep hands-on experience leveraging modern AI/automation tools in a RevOps environment.
- Expert proficiency with Clay (waterfall enrichment, AI research agents, intent signaling), Nooks / Outreach, Gong (conversation intelligence), HighTouch (reverse ETL), and generative AI tools (ChatGPT/Claude/Custom GPTs) for operational workflows.
- Advanced Salesforce (SFDC) administration/architecture skills and expert Excel / Google Sheets financial and capacity modeling capabilities.
- Proficiency in SQL, BigQuery, or Metabase/BI platforms for complex multi-data-source analysis.
- Proven track record of taking messy, manual GTM processes and turning them into scalable, highly automated operating frameworks.
- Excellent communication and stakeholder management skills; comfortable challenging senior leadership with data-backed insights.
- High agency, entrepreneurial mindset, and comfort navigating ambiguity in a high-velocity, high-growth environment.

## Benefits & Perks
- Hybrid work culture with office hubs in SF, NY, Seattle & Toronto
- In-person company offsites
- Medical, dental, & vision coverage
- Unlimited time off
- 401(k) with employer match
- WFH stipend to support your desk setup needs

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