# Senior Manager, Software Engineering

**Company:** [Pindrop](https://hotfix.jobs/companies/pindrop)
**Location:** Remote
**Role:** Engineering Management
**Salary:** $195k – $235k/yr
**Experience:** 6+ years
**Skills:** AWS, GCP, Kubernetes, CI/CD, Distributed Systems, backend engineering, Observability, SRE
**Posted:** 2026-07-23

> Lead and grow an engineering team building scalable, high-performance services for Pindrop's real-time fraud detection platform. Requires 6+ years in software/cloud engineering with leadership experience, hands-on distributed systems expertise in AWS/GCP, and strong backend/observability skills.

## Job Description

## Responsibilities
- Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health.
- Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution.
- Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed.
- Partner with Product, Research, SRE, and adjacent engineering teams to prioritize work, remove bottlenecks, and deliver scalable solutions in a multi-cloud environment.
- Strengthen engineering fundamentals across your area, including observability, incident response, quality practices, CI/CD, and team operating cadences.
- Use data, metrics, and technical judgment to identify systemic issues, improve team effectiveness, and raise the bar on execution.

## Requirements
- 6+ years of experience in software, platform, or cloud engineering, including direct responsibility for team leadership and delivery outcomes.
- Strong hands-on experience building and operating distributed systems in AWS and/or GCP, with familiarity in Kubernetes, CI/CD, and cloud-native engineering practices.
- Proven ability to lead engineers through execution, improve engineering processes, and deliver reliable systems in production.
- Strong technical grounding in modern backend engineering, observability, and operational excellence.

## Nice-to-Haves
- Experience in fraud prevention, authentication, voice biometrics, trust and safety, or related security products.
- Prior hands-on experience as a software, infrastructure, or platform engineer before moving into management.
- Experience working in high-growth SaaS environments where speed, scale, and cross-functional execution all matter.

## Compensation and Benefits
- Base pay range: $195,000–$235,000 USD (factors include scope, responsibilities, experience, education, skills, market, and business considerations).
- Competitive compensation package including RSUs for all employees.
- Remote-first environment with flexibility and autonomy.
- Regular team on-sites, company-wide events, and intentional gatherings.
- Unlimited Paid Time Off (PTO).
- Generous health and welfare plans, including one employer-paid “employee-only” plan.
- Best-in-class Health Savings Account (HSA) employer contribution.
- Low-cost vision and dental plans.
- Paid Parental Leave (birth, adoptive, foster).
- One year of diaper delivery for new additions.
- Recurring monthly phone and internet allowance.
- Enhanced fertility and GLP-1 benefits.
- Annual Learning & Development stipend.

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**Apply:** https://hotfix.jobs/jobs/10800f9e-35a0-4a0f-aee8-a918a2669118
**Canonical:** https://hotfix.jobs/jobs/10800f9e-35a0-4a0f-aee8-a918a2669118