# Lead Product Designer

**Company:** [GoHighLevel](https://hotfix.jobs/companies/gohighlevel)
**Location:** Remote
**Role:** Product Design
**Experience:** 7+ years
**Skills:** Figma, Design Systems, Accessibility, Interaction Design, Visual Design, Information Architecture, Prototyping, Usability Testing, Product Research, Content Strategy, Artificial Intelligence, Machine Learning, Data Synthesis, Workshop Facilitation, Product Strategy
**Posted:** 2026-08-17

> Leads strategy and execution for complex digital product experiences across one or more product pillars, partnering with product and engineering leaders and mentoring designers. Requires 7+ years of product design experience, exceptional visual and interaction craft, design systems fluency, AI interface experience and a strong portfolio.

## Job Description

## Responsibilities
- Lead design strategy and execution for one or more product pillars from discovery through delivery.
- Translate customer needs, business goals, product strategy and technical constraints into clear experience direction and design roadmaps.
- Partner with product and engineering leaders to define product vision, prioritize opportunities and align teams around high-quality outcomes.
- Influence leadership decisions through customer empathy, data synthesis, product judgment, storytelling and strong design rationale.
- Drive design quality reviews and set standards for usability, accessibility, interaction quality, visual consistency and design system alignment.
- Raise the quality of multiple teams by mentoring designers, improving critique, strengthening shared patterns and making standards easier to adopt.
- Define and socialize metrics for design quality and impact, including usability signals, accessibility compliance, task success, adoption, retention and customer satisfaction.
- Lead complex discovery and design efforts through ambiguity by synthesizing inputs, framing decisions and helping teams move with clarity.

## Requirements
- 7+ years of relevant product design experience, including 2+ years in a leadership, mentorship or design direction capacity.
- Experience with SaaS, B2B, platform, workflow-heavy or other complex digital product environments.
- An exceptionally strong portfolio demonstrating systematic thinking, customer empathy, exceptional craft, measurable product impact and leadership beyond individual execution.
- Experience leading data-informed product design across the full lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy and usability testing.
- Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility and product quality.
- Experience designing AI-driven or intelligent interfaces and collaborating with machine learning, data, automation or platform teams.
- Deep fluency in design systems, accessibility standards, reusable patterns and scalable product experience decisions.
- Experience influencing design direction for high-impact product areas, systems, platforms or pillars.
- Strong cross-functional leadership and communication skills, including collaboration with product managers, engineers, data partners, customer-facing teams, senior stakeholders and designers.
- Excellent facilitation skills, with the ability to simplify complex ideas, lead critiques and workshops and persuade through rationale, evidence and craft.
- Experience improving team operations, design standards, processes, tools and documentation.
- Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration is mandatory.
- Portfolio required.

## Working Style
- Raise the bar for craft, visual sophistication and product quality across teams.
- Move between product strategy, customer insight, systems thinking and hands-on design execution.
- Balance speed, detail, scalability and quality while maintaining customer focus.
- Build trust through warmth, candor, accountability and respect.
- Collaborate effectively across time zones and cultural contexts, including with US- and India-based teammates.
- Advocate for accessibility, inclusion and ethical design.

## Benefits and Work Environment
- 100% remote environment with distributed collaboration.
- Autonomy to shape design direction across strategically important product pillars.
- Influence with product, engineering and senior leadership on product quality, customer outcomes and roadmap direction.
- Opportunity to raise the design bar across multiple teams through critique, standards, mentorship and systems thinking.
- Collaboration with product, engineering, data and design peers.
- Craft-forward design culture focused on strengthening design practice, team rituals and designer growth.
- Employees in all geographies are expected to be flexible about working hours so US- and India-based colleagues can collaborate effectively.

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