# Senior Sales Operations Specialist

**Company:** [Cohere](https://hotfix.jobs/companies/cohere)
**Location:** Remote
**Role:** Revenue Operations
**Experience:** 8+ years
**Skills:** Salesforce, CRM, Sales Operations, Sales Strategy, Pipeline Management, Sales Enablement, sales analytics, KPIs, Business Development, Go-to-Market Strategy
**Posted:** 2026-07-20

> Senior Sales Operations Specialist partnering with VP of Sales to define strategies, optimize processes and CRM, analyze performance, and drive cross-functional alignment for revenue growth in AI/SaaS. Requires 8+ years experience, analytical skills, Salesforce proficiency, and executive communication.

## Job Description

## Key Responsibilities
- Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
- Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
- Work closely with inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
- Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
- Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
- Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

## Qualifications
- 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
- Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
- Ability to mentor teams, drive accountability, and navigate high-growth environments.
- Experience translating business goals into actionable sales plans.
- Executive level communication skills & experience creating board level presentation decks & customer engagement materials.

## Perks and Benefits
- Weekly lunch stipend of $75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation.
- Budget for traveling to other offices if remote, plus an annual company offsite.
- $500 home office stipend.
- Co-working benefit for those not near an office.

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