# Sr. Director, GTM Systems, Process & Operations

**Company:** [Snowflake](https://hotfix.jobs/companies/snowflake)
**Location:** Menlo Park, CA
**Role:** Revenue Operations
**Salary:** $300k – $394k/yr
**Experience:** 15+ years
**Skills:** Salesforce, CPQ, clm, master data management, Revenue Operations, gtm systems, AI Agents, LLMs, data architecture, Snowflake, Databricks
**Posted:** 2026-07-23

> Lead Snowflake's global GTM Systems, Process & Operations as an executive reporting to SVP Revenue Strategy. Own revenue intelligence platform architecture, AI-native operations, Quote-to-Cash optimization, and a global team to maximize field performance and revenue velocity in a high-growth SaaS environment.

## Job Description

## Key Responsibilities
- Own the long-term roadmap for global GTM data and technology. Set architectural direction for the revenue intelligence platform.
- Lead AI-native operations: Define how AI agents, automated workflows, and data pipelines replace manual data production. Shift team focus toward governance, architecture, and strategic advisory work.
- Standardize global sales workflows and streamline Quote-to-Cash to reduce cycle times and field friction.
- Provide strategic leadership for the Field Support organization, integrating specialized deal support with centralized operational execution.
- Partner with IT, Sales, Product, Finance, Legal, and Partner Operations to scope and deliver complex GTM capabilities.
- Manage and grow a global team of Directors, Senior Managers, and specialists across QTC, Core Sales, and Shared Services.
- Oversee procurement and integration of third-party technologies. Evaluate AI tooling critically.
- Partner with Product and Data Engineering to embed Snowflake's AI and data capabilities directly into internal GTM workflows.

## Minimum Qualifications
- 15+ years of professional experience, with 8+ years leading Sales Operations, GTM Systems, or Revenue Intelligence functions in a high-growth B2B SaaS or enterprise technology environment.
- Proven success managing global, multi-layered teams across system configuration, process design, and SLA-driven shared services operations.
- Deep expertise in the Salesforce ecosystem (SFDC, CPQ, CLM) and master data management platforms.
- Experience governing the integration between Salesforce and a cloud data warehouse (Snowflake, Databricks, or equivalent) as the analytical layer.
- Demonstrated ability to drive executive alignment through data, manage competing priorities, and communicate across technical and business audiences.

## Preferred Qualifications
- Experience leading a GTM operations or revenue systems team through a transition from data delivery to AI-governed data architecture.
- Working knowledge of AI agent deployments in a revenue operations context, including LLM-based agent governance within CRM and data warehouse systems.
- Demonstrated ownership of metric definitions, data quality infrastructure, or a "single source of truth" initiative at a revenue data architecture level.
- Track record of leading organizational transformation through technology-driven change.
- Executive presence and credibility with peer VPs and SVPs.

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