# Technical Architect

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Washington, DC
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** Saml 2.0, OAuth, Openid Connect, Ws-Federation, Java, Ruby, .Net, PHP, Rest, JSON, JavaScript, Angular, React, Backbone, Ember
**Posted:** 2026-06-17

> Hands-on technical consultant delivering Okta identity and access management solutions to federal customers. Requires 5-7 years consulting experience, active Top Secret clearance, and onsite work in Northern Virginia.

## Job Description

## Duties and Responsibilities
- Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services.
- Gather, analyze, and document post-sales requirements.
- Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
- Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.
- Be prompt and deliver high quality service and leadership to align with customer goals and requests.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the service.
- Act as a liaison between Customers and Product Management to drive product development.
- Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
- Interact with management and other roles within the customer organization and Okta.
- Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
- Perform hands on technical design, configuration, and troubleshooting of the Okta service.
- Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction.
- Manage multiple concurrent deployment projects.
- Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect.
- While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes.
- Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers.
- Utilize knowledge of typical enterprise identity life cycle management processes and standards.
- Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations.
- May provide mentoring, guidance, and expertise to less experienced team members.
- Ensure quality and time management processes are followed by team (e.g., change controls, time tracking).
- Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.

## Minimum Required Knowledge, Skills, and Abilities
- 5-7 years experience as a technical consultant delivering solutions to external customers.
- Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation).
- Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc).
- Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
- Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.).
- Ability to work independently and multi-functionally supporting the development of client work you're doing.
- Knowledge of typical enterprise identity life cycle management processes and standards.
- Ability to Multi-task and manage multiple customer engagements is a requirement.
- Able and willing to be a hands-on contributor.
- Superb communication skills, including issue tracking, triaging and crisis management.
- Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards.

## Additional Requirements
- This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
- Must be available to work onsite in Northern Virginia.
- Must have active Top Secret Clearance.

## Nice to Have
- Experience in designing and implementing security and identity management solutions to support critical systems and business programs.
- Experience in delivering Okta implementations for organizations.
- Mobile development experience preferred (iOS and Android).

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