# Enterprise Sales Director - Retail

**Company:** [Crisp](https://hotfix.jobs/companies/crisp)
**Location:** Remote
**Role:** Account Executive
**Experience:** 8+ years
**Skills:** Enterprise Saas, Account-Based Selling, Retail Data, Pos Inventory, Supply Chain, Edi, Shopper Insights, Salesforce, LinkedIn, Outreach, Slack, Agentic AI, Data Analytics, Business Intelligence, Big Data
**Posted:** 2026-08-26

> Enterprise sales individual contributor responsible for winning complex SaaS deals with major retail and distribution accounts. The role requires 7+ years of quota-carrying experience, executive relationship building, multi-stakeholder sales orchestration, and deep knowledge of retail data and CPG use cases.

## Job Description

## Responsibilities
- Execute strategic account-based selling motions for Tier 1 retail and distribution accounts.
- Orchestrate multi-threaded engagements across CIO, category management, merchandising, replenishment, and retail media stakeholders.
- Manage a named account territory and the full sales cycle, from outbound lead sourcing through negotiation, contracting, and closing.
- Lead discovery sessions and solution capability overviews for CPG and retail companies.
- Engage subject-matter experts for deep-dive demonstrations and technical meetings.
- Maintain expert knowledge of Crisp’s use cases, value proposition, features, benefits, and applications.
- Monitor the competitive landscape and position Crisp’s offering against customer requirements.
- Manage multiple enterprise sales cycles involving five or more cross-functional stakeholders.
- Generate outbound leads in a greenfield territory and achieve new-business sales quotas.
- Communicate effectively in writing and verbally throughout the sales process.
- Share market insights with product and marketing teams to influence roadmap and positioning.
- Travel as required.

## Requirements
- 7+ years of quota-carrying enterprise SaaS sales experience, primarily in retail and distribution.
- Proven ability to manage and close complex sales cycles involving business and technical stakeholders.
- Strong understanding of retail data sources, including retail portal data, POS inventory, supply chain/EDI, and shopper insights.
- Ability to guide prospects in selecting data sources for specific business outcomes.
- Demonstrated ability to identify, manage, and close strategic opportunities in competitive markets.
- Experience partnering with customers and legal teams throughout the contract lifecycle, including master service agreements.
- Experience with Salesforce, LinkedIn, Outreach, and Slack.
- BA/BS degree or equivalent.

## Preferred Qualifications
- Knowledge of CPG functions such as supply chain, category management, sales, revenue growth management, or insights.
- Experience selling solutions involving agentic AI, data science, analytics, business intelligence, integrations, or big data.
- Experience selling to IT organizations.
- Ability to align solution features and benefits with customer needs.

## Compensation and Eligibility
- Compensation is determined by qualifications, professional experience, skill set, and geographic location; specific details are discussed during the hiring process.
- Applicants must be authorized to work for an employer in the United States, Canada, or the United Kingdom.


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