# Compliance & Controls Manager, Growth

**Company:** [Upstart](https://hotfix.jobs/companies/upstart)
**Location:** Remote
**Role:** Other
**Salary:** $145k – $201k/yr
**Experience:** 7+ years
**Skills:** udaap, regulation b, tcpa, can-spam, fair lending, Generative AI, compliance review, marketing compliance, consumer protection regulations, Risk Management, heloc, automated decisioning
**Posted:** 2026-07-25

> Serve as a first-line compliance partner embedded with Upstart's Growth team, reviewing marketing campaigns, customer communications, and product launches for regulatory compliance (UDAAP, fair lending, etc.) while building scalable review frameworks and processes to enable responsible business growth in a fintech environment.

## Job Description

## Responsibilities
- Review marketing campaigns, customer communications, partner materials, and product launches to ensure compliance with applicable consumer protection laws and regulations before launch.
- Partner closely with Marketing, Product, Legal, and second-line Compliance to provide practical, risk-based guidance that enables timely business decisions while managing regulatory risk.
- Apply regulatory frameworks, including UDAAP and other consumer protection requirements, to evaluate new marketing claims, customer journeys, and emerging product experiences.
- Help build and scale the team's first-line compliance operating model by developing practical review frameworks, governance, and processes that support a growing business.
- Develop and continuously improve scalable review processes, procedures, checklists, and guidance that increase consistency and reduce review cycle times as the business grows.
- Identify recurring compliance themes and recommend process improvements that strengthen first-line risk management and reduce future operational risk.
- Leverage internal tooling and Generative AI solutions to improve review efficiency, document guidance, and enhance compliance workflows while applying appropriate human judgment.

## Minimum Qualifications
- 7+ years of experience reviewing marketing, advertising, or customer-facing content for compliance within banking, fintech, consumer lending, or another highly regulated industry.
- Experience applying consumer protection regulations, including UDAAP and one or more of the following: Regulation B, TCPA, CAN-SPAM, or Fair Lending requirements.
- Experience managing high-volume compliance reviews while meeting competing deadlines and supporting multiple concurrent product or marketing initiatives.
- Experience partnering cross-functionally with Product, Marketing, Legal, or Compliance stakeholders to support product launches or marketing initiatives.

## Preferred Qualifications
- Knowledge of secured lending products, including HELOC or other secured consumer lending products.
- Knowledge of compliance considerations related to AI-enabled customer experiences or automated decisioning.
- Ability to translate complex regulatory requirements into practical guidance, procedures, and scalable review processes.
- Experience using Generative AI tools to improve research, documentation, or compliance review workflows.
- Ability to influence cross-functional stakeholders and build trusted partnerships in a fast-paced environment.

## Similar roles

- [Product Quality Manager](https://hotfix.jobs/jobs/e472cb61-5bc8-4b53-90e7-e240a1202b6c) - Upstart - Remote - $145k – $201k/yr
- [Senior Business Systems Engineer](https://hotfix.jobs/jobs/2d5468e9-4cb3-4273-8b53-2e7e91a81376) - Wasabi - Remote - $145k – $165k/yr
- [Senior Manager, Trust & Safety (Remote)](https://hotfix.jobs/jobs/e2f73263-63e3-4f47-8edd-0ab9d1c80375) - ezCater - Remote - $145k – $217k/yr
- [Factory Planning and Expansion Lead](https://hotfix.jobs/jobs/7db42454-4309-4df9-9e55-af468a153de2) - Skydio - Hayward, CA - $147k – $210k/yr
- [Senior QMS Specialist](https://hotfix.jobs/jobs/70a8f76a-63f6-49af-a8ab-871f127a78ee) - Skydio - Hayward, CA - $147k – $210k/yr

**Apply:** https://hotfix.jobs/jobs/0ddd05a1-e0a0-4e5f-a290-9d9add508c7c
**Canonical:** https://hotfix.jobs/jobs/0ddd05a1-e0a0-4e5f-a290-9d9add508c7c