# Senior Operations Manager

**Company:** [Cerebras Systems](https://hotfix.jobs/companies/cerebras-systems)
**Location:** Sunnyvale, CA
**Role:** Business Operations
**Experience:** 8+ years
**Skills:** ERP, Warehouse Management Systems, NetSuite, Inventory Control, Warehouse Operations, Supply Chain Operations, 3Pl Management, Cycle Counting, Reverse Logistics, Sox, Inventory Reconciliation, Kpi Reporting
**Posted:** 2026-08-21

> Leads warehouse operations, inventory control, 3PL governance, and reverse-logistics execution across a complex manufacturing and supply-chain network. The role requires 8+ years of experience, strong ERP/WMS expertise, and the ability to establish audit-ready inventory controls and continuous improvements.

## Job Description

## Responsibilities

### Inventory Control & Governance
- Own the end-to-end inventory control operating model across internal warehouses, manufacturing locations, contract manufacturers, 3PLs, and partner-held inventory locations.
- Set standards for ABC and risk-based counts, high-value inventory, exception approvals, and discrepancy closure.
- Improve inventory practices to protect margin, reduce loss and write-offs, and strengthen perpetual accuracy.
- Align physical inventory movements, ERP/WMS transactions, documentation, approvals, and financial controls.
- Drive root-cause analysis and corrective actions for count variances, transfer discrepancies, receiving issues, RMA activity, MRB, scrap, unbuild activity, holds, aging inventory, and open exceptions.

### Warehouse Footprint & Scalability
- Define warehouse and inventory footprint strategy to support growth, inventory accuracy, and transaction discipline.
- Evaluate internal warehouse, 3PL, partner, and contract-manufacturer nodes against volume, material risk, storage needs, service levels, and controls.
- Develop scalable warehouse processes, storage strategies, location controls, receiving protocols, inventory movement standards, and disposition workflows.
- Identify capacity risks, process gaps, and control weaknesses affecting inventory availability, margin, production continuity, or audit readiness.

### 3PL Partnership & Performance
- Own 3PL operating relationships, governance cadence, performance management, issue escalation, and service-level expectations.
- Set standards for receiving, storage, transfers, cycle counts, shipment handoffs, proof-of-delivery retention, exception reporting, and transaction timing.
- Improve inventory accuracy, reduce manual reconciliation, strengthen custody controls, and maintain audit-ready evidence.
- Monitor partner performance through KPIs, scorecards, business reviews, and corrective action plans.

### RMA / Reverse Logistics Inventory
- Own inventory control for RMA and reverse-logistics movements through final receipt and reconciliation.
- Track ERP/WMS documentation, location status, custody changes, receipt confirmation, and exceptions accurately.
- Coordinate with Logistics, Warehouse, Manufacturing, Quality, Customer Support, Finance, 3PLs, and partner teams on returned or transferred materials.
- Drive closure of missing receipts, transaction gaps, aging RMA inventory, in-transit discrepancies, undocumented returns, and unresolved exceptions.

### Finance Partnership, SOX Readiness & Audit Controls
- Partner with Finance and Accounting on inventory valuation, period-end close, audit evidence, and SOX readiness.
- Define controls for inventory adjustments, cycle-count variances, receipts, transfers, scrap, MRB, RMA, unbuild activity, and partner-held inventory.
- Maintain audit-ready documentation for custody, receiving, count execution, adjustment approvals, inventory movement evidence, and corrective actions.
- Support month-end, quarter-end, and year-end readiness by closing exceptions and reducing manual reconciliation.
- Escalate control gaps, aging exceptions, missing evidence, and process noncompliance.

### Warehouse Operations & Process Execution
- Lead operating standards for receiving, put-away, storage, inventory movements, staging, kitting support, shipment handoffs, and controlled disposition.
- Ensure documented warehouse processes are scalable, consistently followed, and aligned with ERP/WMS controls.
- Drive transaction timing, physical-to-system alignment, location accuracy, and exception follow-up.
- Resolve operational blockers and improve material flow across Warehouse, Manufacturing, Supply Chain, Quality, Engineering, Finance, and Logistics.

### Systems, Reporting & Continuous Improvement
- Improve ERP/WMS workflows, reporting, dashboards, exception queues, access controls, and partner data feeds.
- Use data to identify recurring defects, transaction lag, aging exceptions, partner performance issues, count-variance trends, and inventory risk.
- Develop and monitor KPIs for inventory accuracy, cycle-count completion, transaction SLA compliance, exception aging, receiving discipline, adjustment trends, and 3PL performance.
- Lead corrective-action and continuous-improvement initiatives addressing root causes.
- Translate operational data into leadership updates, prioritization recommendations, and action plans.

## Requirements
- 8+ years of experience in warehouse operations, inventory control, supply chain operations, manufacturing operations, 3PL management, logistics operations, or a related field.
- Experience leading inventory control, warehouse execution, partner operations, cycle counts, discrepancy resolution, and operational process improvement.
- Strong understanding of receiving, transfers, cycle counting, variance investigation, inventory adjustments, scrap, MRB, RMA/reverse logistics, unbuild/rebuild activity, storage controls, transaction accuracy, and physical inventory governance.
- Experience across multiple inventory nodes, including internal warehouses, manufacturing sites, contract manufacturers, 3PLs, data centers, or external partner locations.
- Working knowledge of ERP, WMS, and operational reporting systems; NetSuite experience strongly preferred.
- Ability to partner effectively with Finance and Accounting on inventory controls, audit evidence, and SOX readiness.

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