# Head of Product – AI Agent Commerce Platform

**Company:** [Saga](https://hotfix.jobs/companies/saga)
**Location:** Remote
**Role:** Product Management
**Skills:** LLMs, AI Agents, Product Strategy, Social Platforms, Engagement Metrics, Prompting, Evals, APIs, Analytics, Moderation, Guardrails, Retention, Conversion Funnels, Memory Systems, Conversational AI
**Posted:** 2026-05-05

> Leads product strategy and roadmap for AI-native character platform targeting social, gaming, and brands. Builds relationship-focused AI systems, evaluation frameworks, trust/safety features, and scalable B2B tools driving customer ROI. Partners with CEO, engineering, and partners.

## Job Description

## What You’ll Do

- **Define relationship-first product strategy**: Design AI characters' relationship formation and maintenance, shape interaction models across social platforms, identify retention drivers, translate to customer outcomes, prioritize use cases.

- **Build AI-native character systems**: Own memory, personality, continuity, voice; design evolution; partner on agent architecture; create configurable primitives.

- **Drive product iteration & evaluation**: Define "good" relationships, build evaluation frameworks (metrics, qualitative signals), iterate on user behavior, create measurement stack for KPIs like retention, conversions.

- **Lead social & content dynamics**: Shape platform behaviors, balance content/interaction, define playbooks for attention acquisition and safe actions.

- **Evolve into a multi-platform system**: Translate learnings to games/interactives, define persistence, build developer platform with APIs and self-serve.

- **Build the brand and studio platform**: Own configuration tools for personas, campaigns, analytics, safety; develop scalable workflows.

- **Own trust, safety, and governance**: Design safety systems, moderation, guardrails, compliance features.

- **Lead customer discovery and platformization**: Work with partners, translate needs to roadmap.

- **Own product strategy, roadmap, and operating cadence**: Partner with CEO, create prioritization cadence, scale product function.

## Who You Are

**You understand social products deeply**
- Experience with consumer social, UGC, or engagement-driven platforms
- Strong intuition for retention, attachment, habit formation

**You’ve built AI-native products**
- Experience with LLMs, agents, conversational systems
- Comfortable with model behavior, prompting, evals, iteration

## Similar roles

- [Director, Product Management](https://hotfix.jobs/jobs/7e11ca37-112b-4582-930f-2dfcd268939b) - Bamboo Health - Remote
- [Head of Product](https://hotfix.jobs/jobs/79393777-c15f-4454-9489-690fad1f4794) - Firecrawl - San Francisco, CA - $250k – $290k/yr
- [Director of Product, Gaming](https://hotfix.jobs/jobs/e124f0ed-6e0b-4c02-a574-56e18c6cf50d) - Mozilla - Remote - $205k – $351k/yr
- [Director of Product, Infrastructure and Developer Productivity](https://hotfix.jobs/jobs/5b268db4-8f76-41db-b10e-0ea421fc1efb) - Webflow - Remote - $250k – $355k/yr
- [Director, Product Management](https://hotfix.jobs/jobs/30927771-c69d-4715-b8fe-0b83cd8cff00) - Pindrop - Remote - $175k – $215k/yr

**Apply:** https://hotfix.jobs/jobs/0a8168b1-619b-402f-b887-ad3e9229a7ac
**Canonical:** https://hotfix.jobs/jobs/0a8168b1-619b-402f-b887-ad3e9229a7ac