# GTM Operations Process Architect

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Remote
**Role:** Revenue Operations
**Experience:** 10+ years
**Skills:** SQL, Salesforce, Anaplan, Data Architecture, Process Automation, Territory Management, Quota Management, Workflow Design, Systems Integration, Ai Enablement
**Posted:** 2026-06-18

> Own end-to-end GTM operations processes and tooling roadmap, architecting automation and AI enablement for territory, quota, and workflow systems while transitioning from legacy tools to Stripe-native solutions.

## Job Description

## Responsibilities
- Own the process and tooling roadmap for Central Policy and Operations independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need
- Drive cross-functional initiatives across GTM, Finance Systems, and Data Engineering to align territory, quota, and adjustment data for AI enablement
- Architect the path to transition off external tools toward Stripe-native tooling—building the business case, influencing resource allocation, and measuring ROI
- Design and implement automation for Account Team assignments, User Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency
- Build audit frameworks, compliance metrics, and governance processes for scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals)
- Establish documentation, process architecture, and AI-ready task design that enables leadership visibility, vendor onboarding, and repeatable delegation
- Anticipate system integration risks and resolve them before they become escalations—including cross-system data movement between Salesforce, territory engines, and reporting infrastructure

## Requirements
- 10 or more years of experience in business operations, systems development, technical program management, or a related discipline with demonstrated progression in scope and complexity
- Proven track record of owning and delivering end-to-end systems or tooling programs in a cross-functional environment—from business case through implementation and ongoing optimization
- Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work
- Experience leading process redesign and automation initiatives that delivered measurable operational efficiency or cost reduction
- Demonstrated ability to influence senior stakeholders, build investment cases, and drive decisions across functions without direct authority
- Effective communicator who can translate complex technical concepts for non-technical audiences and leadership, and translate business requirements into system specifications

## Nice-to-Haves
- Experience with Anaplan, Salesforce, Approval Workflows, or Process design and administration, configuration, or development (flows, automation, data management)
- Familiarity with territory management, sales operations planning cycles, or GTM systems at scale
- Background in designing processes for AI enablement—structured documentation, task decomposition, and governance frameworks
- Experience managing vendor relationships or coordinating with external implementation partners

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