# Technical Program Manager, Service Infrastructure

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Seattle, WA, San Francisco, CA
**Role:** Technical Program Management
**Experience:** 7+ years
**Skills:** Distributed Systems, Service-Oriented Architectures, Software Libraries And Frameworks, Technical Program Management, Program Management, Stakeholder Management, Cross-Functional Collaboration, Process Improvement, Kpi Development, Written And Verbal Communication
**Posted:** 2026-06-05

> Drive large-scale technical programs across Stripe engineering organizations to improve internal infrastructure platforms, frameworks, and tooling that power all products. Requires 7+ years in software engineering, systems engineering, or TPM with experience in distributed systems and service-oriented architectures.

## Job Description

## Responsibilities
- Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
- Define and produce high-quality written proposals, communications, and documentation.
- Help define the frameworks, async platforms, and tooling used to write and operate all Stripe products.
- Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large migration programs to conclusion.
- Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
- Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
- Help influence peers and stakeholders and build consensus while dealing with ambiguity.
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
- Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
- Operationalize and execute critical cross-functional programs spanning Stripe engineering organizations.

## Requirements
- 7+ years of software engineering, systems engineering, or technical program management experience.
- Experience with developer products or open-source projects.
- Experience in distributed systems, software libraries and frameworks, and service-oriented architectures.
- Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals.
- Track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
- Very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
- Drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

## Nice-to-Haves
- Comfortable working in a fast-changing environment as the AI tool chain continues to evolve.
- Experience in core infrastructure such as database, cloud compute, networking, and services.
- Flexible in your approach to technical program management and adapt to what your customers need.
- Background in technical program management, specifically working in software infrastructure.
- Comfortable working with geographically distributed teams.
- Empathetic to customer needs but visionary enough to not just deliver a faster horse.
- Excited about collaborating with teammates across Stripe's organization.

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