# Principal Solutions Architect

**Company:** [Retool](https://hotfix.jobs/companies/retool)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $158k – $211k/yr
**Experience:** 3+ years
**Skills:** Retool, SQL, JavaScript, APIs, Python, Full-Stack Development, Cloud Architectures, Enterprise Systems Integration
**Posted:** 2026-06-30

> Principal Solutions Architect helping customers build and scale production-grade internal tools on the Retool platform. Hands-on full-stack implementation, partner enablement, and professional services delivery with 3-5 years customer-facing technical experience.

## Job Description

## Responsibilities
- Advise and implement full-stack solutions using Retool.
- Help partners deliver best-in-class services to customers to scale product impact.
- Develop new service offerings based on customer and market needs.
- Assist with scoping, estimating, and selling professional services engagements.
- Act as a thought partner to customers building complex internal tools.
- Assist with partner enablement and certification.
- Serve as a trusted advisor to customers.
- Identify and lead internal strategic initiatives to grow the consulting practice.
- Contribute to the community’s knowledge base and expertise.
- Work collaboratively with strong communication skills, teaching complex concepts.
- Identify and proactively manage risk areas, seeing issues through to resolution.
- Manage customer expectations and negotiate solutions to complex problems.

## Requirements
- 3-5 years in technical, customer-facing roles such as Solutions Architect, Customer Engineer, or Deployed Engineer.
- Hands-on experience with full-stack development, including SQL, JavaScript, APIs, and Python.
- Experience designing scalable cloud architectures and integrating enterprise systems.
- Passion for leveraging technology to solve business problems creatively with scalable solutions.
- Exceptional technical communication skills to translate between business and technical teams.
- Ability to think on your feet, troubleshoot, and provide real-time solutions.
- Comfortable with open-ended problem-solving in unstructured environments.

## Compensation
- Base pay range: $157500 – $210700 per year.
- Additional compensation in equity and/or commission dependent on position.
- Comprehensive benefits including medical, dental, vision, and 401(k).

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