# Staff Engineer – Observability Platform

**Company:** [Postman](https://hotfix.jobs/companies/postman)
**Location:** Bengaluru, India
**Role:** DevOps / SRE
**Experience:** 10+ years
**Skills:** Distributed Systems, Cloud-Native Architecture, Observability, Monitoring, Logging, Distributed Tracing, Telemetry Pipelines, Incident Management, Go, Java, Python, Node.js, OpenTelemetry, Prometheus, Grafana
**Posted:** 2026-08-14

> Leads the technical vision and development of a scalable observability platform, improving reliability, performance, incident response, and engineering productivity across Postman. Requires 10+ years of software engineering experience with distributed systems, cloud-native architectures, and production operations.

## Job Description

## Responsibilities

- Drive the technical vision and architecture for Postman's observability platform.
- Design and build scalable solutions for metrics, logging, tracing, alerting, and operational analytics.
- Investigate complex production issues, identify root causes, and drive long-term corrective actions.
- Partner with engineering teams to improve service reliability, availability, performance, and operational maturity.
- Establish observability standards, best practices, and instrumentation frameworks across the company.
- Build tooling and automation that enable faster incident detection, diagnosis, and resolution.
- Leverage telemetry data to uncover performance bottlenecks, capacity risks, and reliability gaps.
- Drive cross-functional initiatives focused on platform health, operational excellence, and engineering productivity.
- Mentor senior engineers and help raise the technical bar across the organization.

## Requirements

- 10+ years of software engineering experience with significant exposure to distributed systems and cloud-native architectures.
- Strong expertise in observability domains, including monitoring, logging, distributed tracing, telemetry pipelines, and incident management.
- Experience operating large-scale production systems with a strong focus on reliability, scalability, and performance.
- Deep understanding of system debugging, root-cause analysis, performance optimization, and production operations.
- Strong programming experience in one or more languages such as Go, Java, Python, or Node.js.
- Experience with observability technologies such as OpenTelemetry, Prometheus, Grafana, Elasticsearch, Datadog, New Relic, Splunk, or Honeycomb.
- Ability to influence technical direction across teams without direct authority.
- Strong communication skills and a data-driven approach to problem-solving.

## Preferred Qualifications

- Experience building internal developer platforms or observability platforms at scale.
- Exposure to AIOps, intelligent alerting, anomaly detection, or AI-powered operational tooling.
- Experience driving reliability initiatives across multiple engineering organizations.
- Background in SRE, Platform Engineering, Infrastructure Engineering, or Developer Productivity.

## Compensation and Benefits

- Pay-on-performance philosophy.
- Flexible schedule.
- Full medical coverage.
- Flexible PTO.
- Wellness reimbursement.
- Monthly lunch stipend.
- Wellness programs.
- Team-building events.
- Donation-matching program.
- Bangalore-based employees currently work in the office three days a week and are expected to transition to five days per week by the end of the year.

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