# AI Solutions Strategist

**Company:** [Ramp](https://hotfix.jobs/companies/ramp)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $176k – $240k/yr
**Experience:** 5+ years
**Skills:** ERP Systems, Accounting Close Workflows, Spend Governance, Procurement Systems, Expense Management, Ap Operations, SQL, APIs, ETL, Ai/Automation Tools
**Posted:** 2026-06-23

> Partner with enterprise finance teams to identify AI/automation opportunities in corporate finance workflows, translate needs into solution requirements, and collaborate with Product and Engineering to deliver scalable AI-powered solutions.

## Job Description

## What You'll Do

- Discover and diagnose customer needs
  - Run stakeholder interviews and workflow deep dives with Finance, Procurement, AP, and IT teams
  - Map end-to-end processes and pinpoint the "why" behind pain points (risk, cost, cycle time, compliance, exceptions)
  - Identify where AI can create leverage, including intelligent intake, classification, routing, matching, and exception handling

- Translate needs into clear solution requirements
  - Turn qualitative input into crisp requirements: problem statements, success metrics, constraints, and acceptance criteria
  - Define deployment plans that balance speed, safety, and scalability (MVP → iteration → rollout)
  - Partner with customer teams to align on change management, operating model updates, and adoption plans

- Partner with technical teams to implement AI-powered workflows
  - Work closely with Ramp Engineers and AI builders to design and ship solutions that meet real customer workflows
  - Help specify data inputs, integrations, and governance needs (system-of-records, policy rules, auditability)
  - Support evaluation of models and prompts against customer-specific edge cases and risk tolerance

- Drive feedback loops into Ramp's core product
  - Synthesize learnings across customers into reusable patterns and product opportunities
  - Write high-signal briefs for Product and Engineering: what customers need, why it matters, and what to build next
  - Advocate for scalable solutions that reduce custom work over time

- Communicate impact and guide executives
  - Present status, outcomes, and recommendations to audiences ranging from operators to execs
  - Quantify impact (time saved, error reduction, improved compliance, faster close) and connect it to business outcomes
  - Create simple narratives, demos, and artifacts that make AI workflows understandable and trustworthy

## What You Need

- Strong customer empathy and the ability to earn trust quickly with senior stakeholders
- Excellent problem framing: ability to turn messy workflows into clear systems and priorities
- Comfort operating in ambiguity and iterating quickly while keeping quality high
- Ability to communicate clearly in writing (briefs, requirements, postmortems) and verbally (workshops, exec readouts)
- A builder mindset: likes shipping, learning, and improving the system
- Experience in solutions, implementation, product strategy, consulting, or technical program management
- Strong grounding in corporate finance / controllership workflows, including accounting close, spend governance/controls, budgeting, procurement, and AP operations
- Experience translating finance requirements into system design and configuration (e.g., ERP/accounting, procurement, expense management, payments), including integrations, data mapping, and controls
- Ability to partner with finance system owners/admins to drive change management, testing (UAT), and successful rollouts
- Familiarity with finance operations workflows (AP, procurement, expenses, cards, accounting close)
- Exposure to AI-enabled products, automation, or applied ML (not required to be an ML engineer)
- Basic comfort with data concepts and systems integration (APIs, ETL, SQL, spreadsheets, data quality)

## Benefits

- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)

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