# Cross-Program Product Lead

**Company:** [Ontic](https://hotfix.jobs/companies/ontic)
**Location:** Remote
**Role:** Product Management
**Salary:** $187k – $239k/yr
**Experience:** 10+ years
**Skills:** SaaS, Product Management, Product Strategy, Product Roadmapping, product lifecycle management, b2b, Go-to-Market Strategy, ai products, pricing, Jira, product requirements, backlog grooming, story mapping, user stories, software development lifecycle
**Posted:** 2026-08-05

> Leads cross-program Product Management initiatives spanning roadmap operations, GTM requests, AI pricing and commercialization, release communications, and customer expansion planning. Requires 10 years of SaaS Product Management experience, strong cross-functional execution, and enterprise B2B experience.

## Job Description

## Key Responsibilities

- Define and help implement a clearer process for GTM-related Product requests, including intake, triage, prioritization, and status communication.
- Create structure for CX enhancement requests, Sales/CX/AE strategic requests, and larger revenue-risk requests.
- Implement a quarterly CX priority tracker with business-facing status, deployment context, Jira mapping, ownership, and availability details.
- Support roadmap execution and process improvement, including the Q4 roadmap refresh, roadmap coordination, formalized roadmap meetings, interviews, timing, and milestones.
- Help establish a repeatable and scalable roadmap operating model.
- Drive AI product management work, including finalizing AI pricing and coordinating AI GTM activity across programs.
- Coordinate with Product, GTM, Sales, CX, Enablement, and other stakeholders to support cohesive AI commercialization.
- Improve the release notes process, including curation, content quality, presentation, and delivery.
- Explore AI-enabled release notes customized by customer using signals such as Jira tickets, call recordings, and Slack channels.
- Build a forward-looking customer expansion and retention plan, connecting customer risk and expansion opportunities to product planning.
- Explore AI to improve roadmap inputs, evaluate roadmap options, and create customer-specific roadmap views or summaries.

## Requirements

- 10 years of SaaS Product Management experience, including 3 years managing complex products that rely on integrations.
- Experience building product strategy and supporting roadmaps.
- New product full-lifecycle management experience.
- B2B experience, including working with Fortune 500 customers and managing customer outcomes.
- Strong ability to drive cross-functional teams, schedules, and decisions.
- Experience working with India-based Engineering and QA teams.
- Experience driving software development lifecycle activities with development teams, including iteration themes, backlog grooming, story mapping, and user story creation.
- Experience defining and prioritizing detailed product requirements.
- Ability to articulate long-term product vision while executing hands-on.
- Ability to monitor, analyze, and resolve release dependencies, issues, and risks.
- Highly organized, self-motivated, detail-oriented, and dependable.

## Preferred Experience

- Product Management, Product Strategy, Product GTM, or product-led business execution.
- SaaS or enterprise software environments.
- Cross-functional execution across Product, GTM, CX, Sales, Product Marketing, Engineering, and leadership teams.
- Roadmap planning, product intake, prioritization, and stakeholder communication.
- GTM readiness, release communication, pricing, packaging, or commercialization.
- Experience with AI products and using AI internally.
- Turning ambiguous business and product problems into structured plans and practical deliverables.
- Working independently with senior stakeholders.

## Compensation

- Annual salary range: $187,200–$239,200.

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