# Senior Trading Support Analyst

**Company:** [Addepar](https://hotfix.jobs/companies/addepar)
**Location:** Salt Lake City, UT
**Role:** Support Engineering
**Salary:** $70k – $87k/yr
**Experience:** 5+ years
**Skills:** Trading Workflows, Portfolio Management, Financial Instruments, Order Management Systems, Data Analysis, Root-Cause Analysis, Mathematics, Investment Management
**Posted:** 2026-08-27

> Supports clients using trading, order management, and investment book of record products by troubleshooting issues, analyzing data discrepancies, and coordinating with internal teams. Requires 4+ years of client-facing experience, financial domain knowledge, strong analytical skills, and a bachelor’s degree or equivalent experience.

## Job Description

## Responsibilities
- Identify, respond to, and resolve client issues and questions.
- Provide hands-on support to ensure ongoing client satisfaction.
- Analyze complex datasets to identify and resolve data and calculation discrepancies.
- Assess issue criticality and collaborate across the organization to resolve problems.
- Conduct root-cause analysis with Engineering and Data teams.
- Work with Product and Account Manager teams to maintain high client satisfaction.
- Train clients on the platform’s functional and conceptual capabilities.
- Prioritize and context-switch across simultaneous cases through resolution.

## Requirements
- 4+ years of relevant experience in a client-facing role.
- Familiarity with trading workflows, portfolio management, or financial instruments.
- Bachelor’s degree in Finance, Economics, Mathematics, or equivalent experience.
- Strong communication, organizational, and time-management skills.
- Proficiency in mathematics and strong analytical skills.
- Problem-solving mindset and commitment to continuous learning.
- Interest in using technology to solve complex financial challenges.
- Ability to work effectively in a fast-paced, collaborative environment with changing priorities.

## Nice-to-haves
- Experience in investment management.
- Experience with Order Management Systems (OMS).

## Compensation
- Base salary range: **$70,000–$87,000**, plus bonus, equity, and benefits. The posted range applies to roles in Colorado, California, and New York; the location-specific range may differ.

## Similar jobs

- [Senior Demand Planner](https://hotfix.jobs/jobs/8e6a0c40-f9b9-4379-abe7-a985ce4be552) - Northwood Space - Torrance, CA - $109k – $150k/yr
- [Senior Client Support Specialist](https://hotfix.jobs/jobs/c98b8611-9e25-4241-82c4-9e5dce62e500) - Octus - Remote - $110k – $125k/yr
- [Senior Technical CX Specialist](https://hotfix.jobs/jobs/bd544860-e981-43e9-a87e-b6a449510a26) - Harvey - San Francisco, CA - $112k – $168k/yr
- [Customer Support Solutions Lead](https://hotfix.jobs/jobs/51047232-bdce-4e76-8a87-ff4197ef47e1) - Justworks - New York, NY - $121k – $151k/yr
- [Senior Technical Customer Support Engineer, Federal](https://hotfix.jobs/jobs/b7d8fcd9-09d9-4870-bdbf-cc2176e5820a) - Clickhouse - Remote - $139k – $194k/yr

**Apply:** https://hotfix.jobs/jobs/083d6991-3d35-42eb-8651-adfc148edfea
**Canonical:** https://hotfix.jobs/jobs/083d6991-3d35-42eb-8651-adfc148edfea