# People Experience Program Manager

**Company:** [Instacart](https://hotfix.jobs/companies/instacart)
**Location:** San Francisco, CA
**Role:** People Ops
**Salary:** $141k – $149k/yr
**Experience:** 5+ years
**Skills:** Program Management, Learning & Development, Talent Development, AI Tools, Cross-Functional Project Management, Vendor Management, Procurement, Contract Management, Instructional Design, Learning Management Systems
**Posted:** 2026-06-05

> Manage new hire orientation and performance review programs at Instacart, bringing structure, automation, and operational excellence to employee experience initiatives. Requires 5+ years in program management or L&D with AI tool experience and SF Bay Area location.

## Job Description

## Responsibilities
- Manage new hire orientation program: logistics, vendor relationships, and operational infrastructure
- Execute performance review cycles: timelines, stakeholder alignment, communications, and cross-functional coordination
- Document, optimize, and automate manual processes in people programs
- Manage vendor relationships end-to-end including procurement, contract renewals, and partnership management
- Facilitate virtual and in-person orientation components
- Contribute to content iteration and design process as partner to strategy owners
- Track budgets for swag, logistics, and related expenses

## Requirements
- 5+ years in program management, learning & development, talent development, or related people/HR function
- Hands-on experience using AI tools in a professional context
- Demonstrated ability to manage cross-functional projects from inception to completion
- Proven experience facilitating learning or orientation content for diverse audiences
- Track record of managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
- Located in the SF Bay Area with ability to support in-person orientation components in San Francisco office

## Nice-to-Haves
- Bachelor's degree or equivalent professional experience
- Experience with instructional design tools and/or learning management systems
- Certification in project management (PMP, CAPM, or equivalent)
- Experience applying AI to automate or redesign people programs at scale

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**Canonical:** https://hotfix.jobs/jobs/07ee659c-fee1-420b-9692-1bb5a628ef58