# Product Manager

**Company:** [Element451](https://hotfix.jobs/companies/element451)
**Location:** Remote
**Role:** Product Management
**Skills:** CRM, Data Modeling, etl/elt, SQL, REST APIs, Webhooks, event streaming, Workflow Automation, API Design, Data Quality, deduplication, reporting, Business Intelligence, Zapier, Salesforce
**Posted:** 2026-07-17

> Own the Core Platform roadmap spanning data, workflows, reporting, integrations, and source attribution for a higher-education CRM and AI platform. The role requires product management experience, technical fluency with data systems and APIs, and strong cross-functional communication.

## Job Description

## Responsibilities
- Own the Core Platform product area, including data, automation, workflows, insights, reporting, integrations, and marketing source data.
- Define the roadmap, unblock engineering, and improve the reliability and usability of customer data and AI-agent workflows.
- Own selected AI CRM features based on team needs and priorities.
- Lead product work across data sources, field management, structured data, deduplication, audit logging, workflows, rules, journeys, reporting, webhooks, APIs, native connectors, iPaaS partnerships, campaign attribution, source tracking, and web analytics.
- Align engineering, design, sales, and executive leadership around product vision and priorities.
- Engage with administrators, enrollment operations teams, registrars, and data teams to understand customer needs.

## Requirements
- Experience with product management or equivalent ownership of product outcomes and roadmaps.
- Experience working on CRM, data, or platform products.
- Understanding of data modeling, ETL/ELT patterns, rules and workflow engines, API design, and webhook reliability.
- Ability to read API specifications and write SQL queries to validate assumptions.
- Understanding of REST APIs, webhooks, and event streaming.
- Strong systems-thinking, communication, presentation, and cross-functional collaboration skills.

## Nice-to-Haves
- Experience in EdTech or higher-education SIS and CRM ecosystems, including Slate, Salesforce, Banner, or Colleague.
- Technical or deep functional experience in a higher-education or campus setting.
- Familiarity with Workato, Boomi, MuleSoft, Zapier, or Make.com.
- Experience designing rules or workflow engines, data-quality or matching systems, or reporting and BI products.
- Background in vertical SaaS where data fidelity is a competitive differentiator.
- Experience designing or managing public APIs and developer-facing products.

## Benefits and Compensation
- Work with a small, high-leverage product team directly alongside product and engineering leadership.
- Opportunity to own features and projects across product areas in a fast-moving environment.

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**Apply:** https://hotfix.jobs/jobs/06b0850f-499e-4755-883c-526cb06972bd
**Canonical:** https://hotfix.jobs/jobs/06b0850f-499e-4755-883c-526cb06972bd