# Senior Forward Deployed Engineer

**Company:** [Mintlify](https://hotfix.jobs/companies/mintlify)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $250k – $315k/yr
**Experience:** 5+ years
**Skills:** Backend Engineering, Cloud Infrastructure, Networking, SSO, SAML, OIDC, Vpc Deployments, Self-Hosted Deployments, Debugging, Customer-Facing
**Posted:** 2026-07-06

> Serve as the dedicated technical owner for large enterprise customers post-sale. Design and deliver self-hosted/VPC deployments, SSO, integrations, and debug production issues across the full stack while productizing patterns for scale.

## Job Description

## What you'll work on
- Serving as the dedicated technical owner for one or more of our largest enterprise customers after the contract has been signed.
- Shipping code, reliable software, and systems that carry production traffic from day one.
- Pioneering the patterns for deploying Mintlify inside organizations with 100,000+ employees.
- Scoping ambiguous customer asks into shippable plans, and saying no when the ask would fork the product.
- Designing and delivering self-hosted and VPC deployments, SSO (SAML/OIDC), and least-privilege access architectures.
- Building enterprise-specific integrations with customer systems as they exist today, finding the least invasive path rather than demanding a rebuild.
- Debugging production issues across the full stack and own them to resolution.
- Productizing the patterns you see across deployments: self-hosting packages, runbooks, integration templates.
- Feeding field knowledge back into the core product so we never solve the same problem twice.

## What you bring to the table
- 5+ years of software engineering experience with real production ownership (you've been paged, you've done the postmortem), focused on backend work.
- Direct customer-facing experience: you've sat across from a customer, explained a technical limitation, and kept their trust.
- Comfort with enterprise deployment realities: cloud infrastructure, networking, SSO, compliance-conscious environments.
- Strong written and verbal communication: you can brief an executive and pair with their platform team in the same afternoon.

## Bonus points
- Previous founding experience.
- Experience in an FDE, solutions architecture, or professional services motion.

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**Apply:** https://hotfix.jobs/jobs/05bb1e65-7423-4c08-bfc6-bf22d8a0341f
**Canonical:** https://hotfix.jobs/jobs/05bb1e65-7423-4c08-bfc6-bf22d8a0341f