# Senior Partnerships Manager, LATAM

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** San Francisco, CA
**Role:** Partnerships
**Salary:** $192k – $260k/yr
**Experience:** 8+ years
**Skills:** Partner Management, Business Development, Channel Sales, B2B SaaS, Latam Market Expertise, Negotiation, Sales Forecasting, Pipeline Management, Data Analysis, Go-to-Market Strategy
**Posted:** 2026-05-06

> Develops, manages, and grows partnerships in LATAM to drive revenue and market expansion. Collaborates cross-functionally on strategies, performance tracking, and co-branded campaigns. Requires 8+ years experience in partner/sales roles focused on LATAM, B2B SaaS, Portuguese fluency.

## Job Description

## Responsibilities

**Manage Partner Relationship:**
- Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
- Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
- Collaborate with partners to identify new business opportunities and expand existing partnerships.
- Negotiate, close, and manage partnership agreements that align with business goals.

**Market Expansion and Partner Acquisition:**
- Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals.
- Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
- Develop go-to-market strategies for new partner launches and promotions in the region.

**Performance Monitoring and Optimization:**
- Track partner performance, including sales targets, growth metrics, and overall contribution to business success.
- Run weekly forecasts with partners to drive accountability and performance.
- Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
- Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results.

**Cross-Functional Collaboration:**
- Work with internal teams such as product to provide feedback on PMF in region.
- Partner closely with sales on opportunity transfer, progress and overall pipeline forecasting and health.
- Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.

**Reporting and Analytics:**
- Provide regular updates on partner performance, KPIs, and sales metrics to senior management.

**Regional Expertise:**
- Stay current on trends, regulations, and industry best practices specific to the LATAM market.
- Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives.
- Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

## Requirements
- 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
- Experience running channel sales or direct sales is a big plus.
- Proven track record of driving revenue growth and building successful partnerships in LATAM.
- Experience in B2B SaaS or AI environments.
- Strong negotiation, communication, and interpersonal skills.
- Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Analytical mindset with the ability to work with data and generate actionable insights.

## Compensation
- OTE range for San Francisco Bay Area: $192,000-$260,000 (includes base pay, corporate bonus or sales incentive, and RSUs).

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