# Customer Engineer

**Company:** [Mixpanel](https://hotfix.jobs/companies/mixpanel)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 3+ years
**Skills:** Data Analytics, Event Tracking, APIs, Data Warehouses, Proofs Of Concept, Technical Discovery, Sales Engineering, Solutions Engineering, B2B SaaS, Mixpanel, Amplitude, Posthog
**Posted:** 2026-08-19

> The Customer Engineer leads technical pre-sales engagements, including discovery, tailored demos, competitive positioning, and structured POCs, while partnering with sales and delivery teams. The role requires 3–5+ years in technical pre-sales and a foundation in analytics, event tracking, APIs, or data warehouses.

## Job Description

## Responsibilities
- Lead technical discovery to understand prospects’ business challenges, technical environments, and qualification before committing to a proof of concept (POC).
- Design and deliver tailored, research-backed demos tied to prospect business outcomes.
- Establish technical fit and scope meaningful proofs before POCs begin.
- Own competitive technical positioning against Amplitude, PostHog, and warehouse-native alternatives.
- Run structured POCs with defined success criteria, a named focus metric, validated data, and an immediately actionable handoff package.
- Support cross-sell and strategic expansion requiring new technical evaluations.
- Partner with Account Executives on deal strategy, technical objections, and expansion planning.
- Collaborate with Delivery Engineers so POCs reflect production realities.

## Requirements
- 3–5+ years of experience in Solutions Engineering, Sales Engineering, or technical pre-sales at a B2B SaaS company.
- Technical foundation in data analytics, event tracking, APIs, data warehouses, or related domains.
- Commercial instinct and a deal-oriented approach.
- Demonstrated ability to run structured POCs with defined success criteria and measurable outcomes.
- Clear, compelling communication with technical and non-technical audiences.
- Competitive knowledge of the analytics landscape, or the ability to develop it quickly.
- Humble, hungry, smart, and accountable.

## Benefits
- Comprehensive medical, vision, and dental care
- Mental wellness benefit
- Generous vacation policy and additional company holidays
- Enhanced parental leave
- Volunteer time off
- US pre-tax benefits, including 401(k)
- Wellness benefit and holiday break

## Similar jobs

- [Mid-Enterprise Sales Engineer](https://hotfix.jobs/jobs/d162cc3d-b8a3-484b-b718-4b9fc21c6753) - Doppel - Remote - $140k – $161k/yr
- [Solutions Engineer, Okta](https://hotfix.jobs/jobs/1d9571c7-f324-4a41-92e9-28eee667e22b) - Okta - Remote - $160k – $220k/yr
- [Sales Engineer](https://hotfix.jobs/jobs/1f42714c-15d0-45d2-ab0c-99d8c44b5d33) - Keycard - Remote
- [Machine Learning Sales Engineer](https://hotfix.jobs/jobs/d46ccc00-270b-4c06-8f47-7ce37b0ccafe) - Lightning AI - New York, NY - $160k – $180k/yr
- [Solutions Consultant](https://hotfix.jobs/jobs/14347ecd-b10d-4abc-8707-7a2cec8fbf9a) - Adaptive Security - New York, NY

**Apply:** https://hotfix.jobs/jobs/05a2e1ea-3e38-4f44-b431-c278a01dfb76
**Canonical:** https://hotfix.jobs/jobs/05a2e1ea-3e38-4f44-b431-c278a01dfb76