# Lead Site Reliability Engineer

**Company:** [Mattermost](https://hotfix.jobs/companies/mattermost)
**Location:** Remote
**Role:** DevOps / SRE
**Salary:** $170k – $200k/yr
**Experience:** 5+ years
**Skills:** Kubernetes, Terraform, AWS, Grafana, Prometheus, GCP, Azure, Infrastructure As Code, Container Orchestration, Monitoring, Alerting, Incident Management, Automation, Distributed Systems
**Posted:** 2026-03-31

> Leads SRE function to architect reliable infrastructure for secure collaboration platform, driving scalability, observability, automation in cloud/hybrid environments. Requires 5+ years SRE/DevOps experience, Kubernetes/Terraform/AWS expertise, and leadership in regulated sectors.

## Job Description

## Responsibilities
- Define the strategy, architecture, and roadmap for Mattermost's site reliability engineering function, aligning infrastructure initiatives with product and business goals.
- Lead the design, deployment, and optimization of production-grade containerized workloads, infrastructure-as-code, and compliant cloud environments for regulated domains (e.g., FedRAMP, DoD).
- Establish and evolve observability, monitoring, and alerting frameworks to ensure performance, reliability, and capacity planning at scale.
- Drive incident management processes, including on-call rotations, root cause analysis, and systemic reliability improvements.
- Partner with security and compliance teams to meet data sovereignty, security, and regulatory requirements.
- Champion automation and operational excellence to improve efficiency, reduce risk, and scale operations.
- Oversee cloud cost management and capacity planning to optimize infrastructure spending while meeting performance targets.
- Build and maintain a developer platform that enables fast, secure software delivery and improves application stability in production.
- Mentor and coach SRE team members, fostering a culture of learning, collaboration, and technical excellence.

## Requirements
- BS in Computer Science, Cybersecurity, Software Engineering, or a related technical field, or equivalent experience, with 5+ years of relevant experience in site reliability engineering, DevOps, or cloud infrastructure roles.
- Proven expertise in container orchestration platforms, ideally **Kubernetes**.
- Extensive experience with infrastructure-as-code, ideally **Terraform**.
- Strong background in cloud platforms, ideally **AWS**.
- Demonstrated experience designing and implementing monitoring, alerting, and performance optimization strategies.
- Exceptional troubleshooting and incident management skills for distributed systems.
- Proficiency in at least one scripting or programming language for automation.
- Excellent communication skills with a track record of influencing cross-functional teams.
- Experience leading globally distributed teams in a remote-first environment.

## Preferences
- Familiarity with observability stacks such as **Grafana** and **Prometheus**.
- Experience designing high-availability, disaster recovery, and scaling architectures.
- Exposure to **GCP** and **Azure** cloud environments.
- Leadership experience in highly regulated industries such as defense, finance, or critical infrastructure.
- Experience with U.S. federal compliance frameworks and authorization processes, including FedRAMP, DoD ATO, NIST 800-53, and related government standards.
- Experience preparing, delivering, and maintaining software offerings through AWS Marketplace and other cloud provider marketplaces.
- Open-source contributions in reliability, DevOps, or infrastructure tooling.
- Certifications in cloud infrastructure, reliability, or DevOps engineering (e.g., CKA, CKAD, AWS Certified Solutions Architect).

## Compensation
- Posting Range: $170,000—$200,000 USD

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