# Senior Implementation Project Manager

**Company:** [Garner Health](https://hotfix.jobs/companies/garner-health)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $95k – $120k/yr
**Experience:** 3+ years
**Skills:** Salesforce, Slack, G Suite, Asana, Smartsheet, Project Management, Client Relationship Management, Cross-Functional Collaboration, Edi, Medical Claims Processing
**Posted:** 2026-05-22

> Senior Implementation Project Manager leading end-to-end client implementations for mid-market to enterprise healthcare clients, managing project plans, cross-functional teams, and stakeholder relationships. Requires 3+ years of client-facing project management experience.

## Job Description

## Responsibilities
- Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
- Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
- Lead client facing presentations, delivering clear and concise updates on project progress.
- Collaborate closely with clients to capture and document their requirements, ensuring a thorough understanding of their business needs, and effectively communicating the value of our solutions.
- Foster effective collaboration with cross-functional teams, such as Sales, Account Management, and Integrations, to ensure a smooth implementation process and uphold client satisfaction.
- Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
- Develop a comprehensive understanding of our products and services. Provide in-depth assistance to clients, educating them on features, functionalities, and best practices.
- Provide training and support resources to ensure clients can effectively maximize the benefits of the implemented solutions.

## Requirements
- 3+ years experience leading client-facing implementation projects, preferably within the health insurance, employer health benefits, or health tech industries.
- Led multiple projects concurrently and drove them to achieve successful implementations.
- Strong verbal and written communication skills with a focus on achieving results.
- Outstanding communication and interpersonal skills, adept at leading client facing presentations and building trusted relationships with both clients and internal teams.
- Strong problem-solving abilities and a proactive and responsive approach to resolving client issues.
- Familiarity with project management and collaboration tools such as Salesforce, Slack, G Suite, Asana/Smartsheet, and others.
- A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success.

## Nice-to-Haves
- Knowledge of medical claims processing and/or Electronic Data Interchange (EDI).

## Compensation & Benefits
- Target salary range (Base + Commission): $95,000 - $120,000 annually.
- Eligible for equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health, and more.

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