# Incident Manager - Detection & Response

**Company:** [Anthropic](https://hotfix.jobs/companies/anthropic)
**Location:** San Francisco, CA, Seattle, WA, New York, NY, Washington, DC
**Role:** Technical Program Management
**Salary:** $290k – $365k/yr
**Experience:** 7+ years
**Skills:** Incident Management, Incident Response, Technical Program Management, Security Operations, Incident Command, Post-Mortems, Root Cause Analysis, Trend Analysis, Metrics Reporting, On-Call, Runbooks, Tabletop Exercises
**Posted:** 2026-08-21

> Leads and scales the security incident management lifecycle for Detection & Response, serving as incident commander and driving post-incident accountability, trend analysis, systemic improvements, and cross-functional coordination. Requires 7+ years of relevant experience, strong analytical and communication skills, and a bachelor’s degree or equivalent experience.

## Job Description

## Responsibilities
- Own the end-to-end Detection & Response incident management program, including detection workflows, response processes, escalation paths, communications, and remediation tracking.
- Serve as incident commander for security incidents and coordinate executive, engineering, security, legal, and other stakeholders.
- Establish and run incident commander rotations within Detection & Response.
- Capture, assign, track, and close incident action items across teams, including tactical fixes and strategic improvements.
- Analyze incident trends, recurring root causes, systemic risks, and organizational vulnerabilities.
- Lead cross-functional initiatives with engineering, infrastructure, security, and product teams to implement preventive improvements.
- Lead post-mortems and retrospectives and ensure learnings are documented, shared, and acted upon.
- Maintain incident response documentation, playbooks, runbooks, and training materials.
- Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time to detection.
- Define and track incident management KPIs and report to Detection & Response and Security leadership.
- Support security awareness initiatives, including tabletop exercises, training, and talks.

## Requirements
- 7+ years of experience in technical program management, incident management, or security operations, including significant Detection & Response or security incident response experience.
- Experience leading or building incident response programs at a technology company.
- Demonstrated ability to turn incident data into organizational improvements and drive systemic fixes across teams.
- Willingness to participate in on-call responsibilities and lead high-severity security incidents, including off-hours.
- Experience building and scaling operational processes from the ground up.
- Ability to drive accountability and follow-through across multiple teams without direct authority.
- Strong analytical skills, including incident trend analysis, metrics reporting, and data-driven prioritization.
- Excellent organization and communication skills, including coordination with technical, non-technical, and executive stakeholders.
- Bachelor’s degree or equivalent combination of education, training, and experience.

## Compensation
- Annual salary: **$290,000–$365,000 USD**
- Hybrid policy: staff are expected to work from an office at least 25% of the time; some roles may require more.
- Visa sponsorship may be available.

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