# Director, GTM Enablement Operations

**Company:** [Datadog](https://hotfix.jobs/companies/datadog)
**Location:** New York, NY
**Role:** Revenue Operations
**Salary:** $203k – $270k/yr
**Experience:** 10+ years
**Skills:** Revenue Operations, Program Management, Business Intelligence, Analytics, Learning Management Systems, Content Management Systems, Workflow Automation, Artificial Intelligence, Prompt Engineering, LLMs, Claude, ChatGPT, Docebo, Gong, Asana
**Posted:** 2026-08-18

> Leads the GTM Enablement Operations center of excellence, building scalable operating models, governance, systems, analytics, and enterprise program processes. The role manages Operations and Systems & Analytics teams and drives AI adoption across enablement programs.

## Job Description

## Responsibilities

### Build the GTM Enablement & Business Value Operating Model
- Design and evolve the operational foundation for GTM Enablement & Business Value.
- Establish governance, planning processes, operational cadence, portfolio management, and delivery standards.

### Build Technology Capabilities That Scale
- Lead the Systems & Analytics organization responsible for enablement technology, learning systems, content management, reporting, analytics, automation, and AI-enabled workflows.
- Evaluate, implement, and optimize technologies that improve productivity, learning, and business performance.

### Build Operational Insight
- Develop measurement frameworks for organizational health, capacity, program effectiveness, productivity, and business impact.
- Deliver dashboards and reporting that improve planning, prioritization, and investment decisions.

### Lead Enterprise Program Operations
- Serve as the Operations Leader for major cross-functional initiatives, including Sales Kickoff (SKO), Technical Sales Kickoff (TSKO), enterprise launches, and strategic programs.
- Build operational frameworks for planning, governing, and delivering complex initiatives across multiple organizations.

### Advance AI & Technology Innovation
- Identify opportunities for AI and emerging technologies to create organizational leverage.
- Evaluate platforms, operationalize AI-enabled workflows, establish governance and best practices, and drive responsible adoption.

### Build a High-Performing Organization
- Lead and develop the Operations and Systems & Analytics teams.
- Foster operational excellence, innovation, accountability, continuous improvement, and strong cross-functional partnerships.

## Requirements
- 10+ years leading Operations, Enablement Operations, Revenue Operations, Business Operations, Program Management, or similar functions in a high-growth SaaS organization.
- Experience building operating models, governance frameworks, and scalable business processes.
- Experience leading multiple operational disciplines, including operations, systems, analytics, business intelligence, or program management.
- Experience selecting, implementing, and optimizing enterprise technologies for learning, enablement, collaboration, and operational excellence.
- Strong understanding of Learning Management Systems (LMS), Content Management Systems (CMS), knowledge management platforms, workflow automation, business intelligence, and analytics platforms.
- Experience evaluating and implementing AI-enabled technologies for learning, content development, coaching, analytics, and productivity.
- Hands-on expertise with Claude, ChatGPT, and other large language models, including prompt engineering, governance, workflow design, and organizational adoption.
- Experience leading enterprise-wide initiatives involving executive stakeholders and multiple cross-functional organizations.
- Strong executive communication, organizational leadership, and stakeholder management skills.
- Bachelor's degree required.

## Nice-to-Haves
- MBA or other advanced degree.
- Experience supporting Sales, Technical Solutions, or Customer Success organizations.
- Experience with Docebo, Gong, Asana, Tableau, or similar enterprise technologies.
- Experience delivering Sales Kickoff, organizational transformation, technology implementation, or global enablement programs.
- Experience introducing AI into business workflows and driving organizational adoption.

## Compensation & Benefits
- Estimated yearly salary: **$203,000–$270,000 USD**.
- Generous and competitive benefits package.
- New hire stock equity (RSUs) and employee stock purchase plan.
- Continuous career development and pathing opportunities.
- Employee-focused onboarding.
- Internal mentor and cross-departmental buddy program.
- Healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, and discounted employee stock purchase plan.
- Benefits may vary based on the country of employment and nature of employment.

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