# Care Solutions Consultant

**Company:** [Honor](https://hotfix.jobs/companies/honor)
**Location:** Remote
**Role:** Sales Engineering
**Salary:** $41k – $46k/yr
**Experience:** 3+ years
**Skills:** sales, customer service, phone sales, inbound calls, outbound calls, CRM, Salesforce, call center, metrics driven, remote work
**Posted:** 2026-07-27

> Guide families through initial conversations about in-home non-medical care for older adults. Handle high-volume inbound/outbound calls (80-95/day), match needs to Home Instead services, close sales, and meet conversion metrics in a remote, metrics-driven environment.

## Job Description

## Responsibilities
- Manage a steady flow of inbound and outbound calls (typically 80-95 per day) with potential clients and their families.
- Listen deeply to client needs and match them to the right care solutions.
- Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
- Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
- Use CRM tools such as Salesforce to track activity and follow up consistently.

## Requirements
- 3+ years of phone-based sales or customer service experience (inbound and outbound).
- Bachelor’s degree or equivalent professional experience.
- Experience in a high-volume call center environment.
- Thrive in a metrics-driven environment and motivated by meeting goals and earning incentives.
- Empathetic communicator who can balance compassion with confident sales execution.
- Experience working remotely, managing time effectively, and staying connected to a virtual team.

## Nice-to-Haves
- Experience in home care, healthcare, or senior services.

## Compensation and Benefits
- Hourly pay: $19.90 – $22.10.
- Tiered monthly bonus structure based on achievement of monthly sales targets (starting at $300/month for 100% target achievement, with overachievement potential).
- Equity.
- 401K with up to 4% match.
- Medical, dental, and vision coverage (including a zero cost plan for employees).
- Short Term Disability, Long Term Disability, and Life Insurance (fully employer paid, with voluntary additional Life Insurance).
- Generous time off program.
- Employee Assistance Program.

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