# Technical Delivery Manager, Government

**Company:** [Altana](https://hotfix.jobs/companies/altana)
**Location:** Canberra, Australia
**Role:** Solutions Architecture
**Salary:** A$130k – A$150k/yr
**Experience:** 3+ years
**Skills:** Artificial Intelligence, Software Tools, Software Frameworks, Data Analysis, Product Demos, Presentation Skills, Technical Support, Implementation Delivery, Government Operations, Procurement Processes
**Posted:** 2026-08-28

> Technical Delivery Manager supporting software delivery, onboarding, analysis, and customer success for Australian government and Asia-Pacific deployments. The role requires public-sector experience, strong technical communication, cross-functional coordination, and eligibility for an NV1 security clearance.

## Job Description

## Responsibilities
- Assist with onboarding and adoption processes for new users through training, technical support, and relationship-building with user groups and mission leaders.
- Provide in-depth customer analysis and direct analytical support to optimize product usage and outcomes.
- Lead customer touchpoints and produce deliverables that contextualize the product’s value against customer missions.
- Serve as the initial contact for support requests and coordinate issue resolution with the appropriate resources.
- Synthesize customer feedback for Product and Engineering teams.
- Coordinate with implementation engineering to ensure successful technical delivery.
- Collaborate with Account Executives on account growth strategies and expansion opportunities.

## Requirements
- 3+ years of experience in the public sector, with knowledge of international trade, defense, national security, economic security, or open and commercial data solutions.
- Experience working with and delivering software tools and frameworks.
- Strong presentation and communication skills for technical and executive audiences, including whiteboarding, presentations, and product demonstrations.
- Ability to connect customer business problems with software solutions.
- Working knowledge of government operations or procurement processes is preferred.
- Currently hold or be eligible to hold at least an NV1 Australian Government security clearance.

## Nice-to-haves
- Experience using modern artificial intelligence tools.
- Experience supporting complex challenges in global trade.
- Experience collaborating cross-functionally and incorporating feedback into continuous improvement.

## Compensation
- Annual base salary: AUD 130,000–150,000.
- Competitive equity grants are included in most full-time offers.
- Depending on the role, compensation may also include a discretionary bonus or variable compensation plan.

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