# Product Lead, IT

**Company:** [Rippling](https://hotfix.jobs/companies/rippling)
**Location:** San Francisco, CA, New York, NY, Seattle, WA
**Role:** Product Management
**Skills:** Product Strategy, Product Management, Customer Discovery, Product Roadmapping, Product Analytics, User Research, Systems Thinking, Cross-Functional Leadership, It Infrastructure, Security, Compliance, Artificial Intelligence
**Posted:** 2026-08-13

> Leads strategy and execution for a complex IT product area, partnering with engineering, design, and go-to-market teams from discovery through adoption. The role requires deep product experience, strong judgment, technical systems thinking, and excellent communication.

## Job Description

## Responsibilities
- Own strategy and execution for a meaningful product area within Rippling IT, from customer discovery through launch and adoption.
- Develop deep customer empathy for IT administrators, security teams, CIOs, and employees who rely on IT systems.
- Partner with engineering and design to turn ambiguous, technically complex problems into simple, powerful product experiences.
- Use product judgment, data, customer feedback, and business context to determine priorities, sequencing, and roadmap decisions.
- Collaborate with sales, marketing, support, implementation, and customer success to understand the market, sharpen positioning, and drive adoption.
- Operate as a senior product owner by writing clearly, making crisp decisions, raising the bar for craft, and aligning cross-functional teams.
- Develop a point of view on how AI will change IT, security, governance, and workforce-system management.

## Requirements
- Deep product experience building complex products.
- Strong product judgment and taste, with the ability to simplify complex workflows without losing necessary power.
- Technical depth and curiosity, including the ability to reason through systems, edge cases, platform dependencies, and tradeoffs with engineering.
- High clock speed, strong ownership, and a bias toward action.
- Excellent written and verbal communication, especially when aligning teams around ambiguous problems or difficult prioritization decisions.

## Nice to Have
- Experience or empathy with IT, infrastructure, security, or compliance buyers.

## Compensation and Benefits
- Competitive salary, benefits, and equity.
- US compensation is aligned with location-based salary ranges; final offers may vary based on professional background, experience, and location.

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