# Pylon

> AI-native B2B support platform

**Website:** https://usepylon.com
**Headquarters:** San Francisco, CA
**Size:** 51-200
**Founded:** 2022
**Industry:** enterprise software

Pylon builds an AI-powered support platform for B2B companies, replacing Zendesk with omnichannel ticketing across Slack, Teams, email, and chat. It automates workflows with AI agents, provides knowledge bases, and unifies account intelligence from support and sales data. This enables post-sales teams to manage complex customer relationships scalably without losing high-touch interactions.

## Open roles (12)

- [Infrastructure Engineer, Foundation](https://hotfix.jobs/jobs/infrastructure-engineer-foundation-at-pylon-f0a6fdb3-983a-48fa-83a2-eb75ffb80306) - Palo Alto, CA
- [Fullstack Engineer, Customer Success](https://hotfix.jobs/jobs/fullstack-engineer-customer-success-at-pylon-82a32956-7c40-4c6d-a7db-7081f55cb9ff) - Palo Alto, CA
- [Backend Engineer, API](https://hotfix.jobs/jobs/backend-engineer-api-at-pylon-7a84fe03-10ed-4a3f-a833-bc6038338ed8) - Palo Alto, CA
- [Backend Engineer, Underwriting](https://hotfix.jobs/jobs/backend-engineer-underwriting-at-pylon-dbcd03c9-9876-4066-af0e-125530a61a43) - Palo Alto, CA
- [Backend Engineer, Integrations](https://hotfix.jobs/jobs/backend-engineer-integrations-at-pylon-4656b93e-6606-486d-9fe6-312c05520ac3) - Palo Alto, CA
- [Senior Product Manager](https://hotfix.jobs/jobs/senior-product-manager-at-pylon-053d6c83-b58f-4ff1-a021-c3c05d9014c8) - Palo Alto, CA
- [Technical Oversight - Closing and Funding](https://hotfix.jobs/jobs/technical-oversight-closing-and-funding-at-pylon-b2dac033-fdc5-434a-ae0a-e7e851fb4036) - Remote
- [Technical Oversight - Underwriting](https://hotfix.jobs/jobs/technical-oversight-underwriting-at-pylon-3ab51ea0-a394-4120-93e9-2ce90c1c5653) - Remote
- [Technical Oversight - Post Closing](https://hotfix.jobs/jobs/technical-oversight-post-closing-at-pylon-d52eb62a-b053-4ea2-80bc-ccde29f5ca04) - Remote
- [Technical Oversight - Processing](https://hotfix.jobs/jobs/technical-oversight-processing-at-pylon-36ff0bef-7f50-4eb2-9e0c-de1c31d11bc0) - Remote
- [Senior SRE](https://hotfix.jobs/jobs/senior-sre-at-pylon-9a15a187-3359-4c36-9826-76324425a88a) - San Francisco, CA
- [Senior Account Executive](https://hotfix.jobs/jobs/senior-account-executive-at-pylon-5046b910-bc5b-47ad-b896-ce2d80f19c50) - Remote

**Canonical:** https://hotfix.jobs/companies/pylon