# Decagon

> AI agents for enterprise customer support

**Website:** https://decagon.ai
**LinkedIn:** https://www.linkedin.com/company/decagon-ai
**Headquarters:** San Francisco, CA
**Locations:** Atlanta, GA, Austin, TX, Boston, MA, New York, NY, San Francisco, CA, Washington, DC
**Size:** 201-1000
**Industry:** ai
**Funding:** Series D+
**Work type:** onsite
**Tech stack:** Python, TypeScript, Terraform, Kubernetes, GCP, OpenTelemetry, Prometheus, Grafana, Datadog, PyTorch, AWS, JavaScript, Docker, Azure, TensorFlow
**Benefits:** Health insurance, 401k, Unlimited PTO, Free lunch, Wellness stipend

Decagon builds a conversational AI platform with proactive agents for personalized customer experiences across voice, chat, email, and SMS. It serves enterprises like Avis Budget Group, Chime, and Oura Health, enabling faster resolutions and cost reductions. The platform uses Agent Operating Procedures for natural language workflows to scale AI agents efficiently.

## Hiring in

- [ML Engineering (5)](https://hotfix.jobs/companies/decagon/jobs/machine-learning-engineering)
- [Solutions Architecture (4)](https://hotfix.jobs/companies/decagon/jobs/solutions-architecture)
- [Security Engineering (4)](https://hotfix.jobs/companies/decagon/jobs/security-engineering)
- [Business Operations (4)](https://hotfix.jobs/companies/decagon/jobs/business-operations)
- [Sales Engineering (4)](https://hotfix.jobs/companies/decagon/jobs/sales-engineering)
- [Recruiting (4)](https://hotfix.jobs/companies/decagon/jobs/recruiting)
- [Account Executive (3)](https://hotfix.jobs/companies/decagon/jobs/account-executive)
- [DevOps / SRE (3)](https://hotfix.jobs/companies/decagon/jobs/devops-engineering)

## Open roles (50)

- [Engineering Lead, Strategic Deals](https://hotfix.jobs/jobs/fdfeef98-9980-459f-9ae2-9d122f06009d) - New York, NY
- [Performance Marketing Manager, Paid Social & EMEA Growth](https://hotfix.jobs/jobs/ba93df3e-c4d8-46d3-b932-7f06ca9f6f1e) - San Francisco, CA
- [Senior HR Business Partner](https://hotfix.jobs/jobs/1a2feafb-738a-4286-ac9f-6265db052710) - San Francisco, CA
- [Agent Education Manager](https://hotfix.jobs/jobs/5afbddf5-1dd5-4c18-830f-8f39700c888a) - San Francisco, CA
- [Conversation Designer](https://hotfix.jobs/jobs/fa4ee333-866e-4e60-b9a4-40d7921ad020) - Remote
- [Research Engineer](https://hotfix.jobs/jobs/c2a68b87-40ce-47b1-9d08-0a812c2ac5f2) - San Francisco, CA
- [Customer Engineer, Agent Builder](https://hotfix.jobs/jobs/c5d2fb74-2105-4595-ab70-5bef125e77ec) - San Francisco, CA
- [Founding Support Lead](https://hotfix.jobs/jobs/f6a3ad76-03f3-42de-b614-befa41bc412e) - San Francisco, CA
- [Senior Software Engineer, Cloud Infrastructure](https://hotfix.jobs/jobs/cd627f96-fe85-4e5c-988e-5705591da638) - San Francisco, CA
- [Senior Commercial Counsel](https://hotfix.jobs/jobs/b7aba5aa-406f-41b3-89d9-439e453a02bb) - San Francisco, CA
- [Commercial Counsel](https://hotfix.jobs/jobs/98e93342-a276-4ef3-9b64-8f7c86e96cce) - San Francisco, CA
- [Strategic Solutions Engineer, East](https://hotfix.jobs/jobs/84c0815c-0381-4375-b696-c3c21fd5224d) - Remote
- [Go to Market Recruiting Coordinator](https://hotfix.jobs/jobs/faec96ec-1d5a-44df-b549-41f0ca8f7f56) - San Francisco, CA
- [Technical Recruiting Coordinator](https://hotfix.jobs/jobs/f4a7a919-6d42-42e8-b76f-c571f9b4a141) - San Francisco, CA
- [Technical Enablement Manager](https://hotfix.jobs/jobs/f6c19288-2c07-4f56-997b-c3e2f625facf) - San Francisco, CA
- [Senior GTM Recruiter](https://hotfix.jobs/jobs/fb95b23d-be7a-4c33-badb-dcf87ec02960) - San Francisco, CA
- [Senior Software Engineer, Platform Engineering](https://hotfix.jobs/jobs/3d0d4468-5ade-4d5c-885a-ef0b1a299cbd) - San Francisco, CA
- [Product Manager, Duet](https://hotfix.jobs/jobs/0be04f81-f1c7-4f04-b13b-b7d6c44cebda) - San Francisco, CA
- [Staff Software Engineer, Agents](https://hotfix.jobs/jobs/353f3eaf-bf6e-4405-92aa-c39af858b5ac) - San Francisco, CA
- [Brand Designer](https://hotfix.jobs/jobs/e7460917-5fa1-434e-9a6b-e486d9b31b88) - San Francisco, CA
- [Head of Industry Marketing](https://hotfix.jobs/jobs/c70f7d65-ec2d-4ffb-a5b4-5b5d397699ce) - San Francisco, CA
- [Accounting Operations and Payroll Manager](https://hotfix.jobs/jobs/d3119a39-8850-4a31-9cdd-06b3453f9175) - San Francisco, CA
- [Platform Engineer, Security](https://hotfix.jobs/jobs/8ec09390-4b0b-4859-96b3-efafc456226c) - San Francisco, CA
- [Senior Platform Engineer, Security](https://hotfix.jobs/jobs/40813ca4-7164-47a6-b442-ecd38725df4d) - San Francisco, CA
- [Senior Software Engineer, Data Infrastructure](https://hotfix.jobs/jobs/bced1353-ed53-48a4-a5c0-2f7e2d80c2b7) - San Francisco, CA
- [Deal Desk Operations & Strategy Lead](https://hotfix.jobs/jobs/f5cd3b77-6868-45dc-ab87-1cb57e861a7b) - San Francisco, CA
- [Implementation Manager](https://hotfix.jobs/jobs/d6045913-b0be-4e05-aa00-6d8c3b102567) - New York, NY
- [Engineering Manager, Agents](https://hotfix.jobs/jobs/7684b106-3175-420b-a0c1-a1eadd2e05f5) - San Francisco, CA
- [Founder's Office, Founder Associate](https://hotfix.jobs/jobs/e0f6b952-4755-4539-9695-879e59e95ff4) - San Francisco, CA
- [Total Rewards and Analytics Lead](https://hotfix.jobs/jobs/f8000146-64b6-4af9-a0c8-9db23838dbab) - San Francisco, CA
- [Senior Research Engineer, Voice + Speech](https://hotfix.jobs/jobs/5e002375-da0c-4b25-a954-765c0da37a2f) - New York, NY
- [Strategic Account Director, Healthcare](https://hotfix.jobs/jobs/57a14df0-8436-48cc-b1e1-3ce63ab00f11) - San Francisco, CA
- [Director of Marketing Operations](https://hotfix.jobs/jobs/92592dea-0966-4ae4-827a-9eae51565abe) - San Francisco, CA
- [Business Value Consultant](https://hotfix.jobs/jobs/5cb4aa3c-7cc3-499b-8147-e9cf80bd825c) - San Francisco, CA
- [Security Engineer](https://hotfix.jobs/jobs/f0f751da-c4de-43a0-a51c-945a1999b0b7) - San Francisco, CA
- [Senior Security Engineer](https://hotfix.jobs/jobs/c7457b3f-7ee3-4e5f-a3ec-927ace30f01e) - San Francisco, CA
- [Revenue Strategy & Operations Manager](https://hotfix.jobs/jobs/03a81fe5-3fa7-4f4c-bea7-6d30eec9c9c7) - New York, NY
- [Agent Success Manager](https://hotfix.jobs/jobs/8e8bad4c-4281-4438-8d9e-4ce6c86f290a) - San Francisco, CA
- [Agent Success Manager](https://hotfix.jobs/jobs/483be495-c7b7-4ac3-9c41-a647a33140de) - New York, NY
- [Senior Software Engineer, Agents](https://hotfix.jobs/jobs/4a99517c-fdfa-45f1-b418-1c56c0283bc5) - New York, NY
- [GTM Enablement Manager](https://hotfix.jobs/jobs/902d74c1-89c5-4470-b78a-8cb95dbf361f) - San Francisco, CA
- [Senior Software Engineer, Agents](https://hotfix.jobs/jobs/08c9a7f1-7f6b-4833-a712-749af71fd566) - San Francisco, CA
- [Enterprise Account Executive](https://hotfix.jobs/jobs/e80f580c-5937-4047-9e83-f27080aef603) - San Francisco, CA
- [Private Equity Lead, Founder's Office](https://hotfix.jobs/jobs/4b7bf4ca-e698-4d98-92c5-e839dc1d59a6) - San Francisco, CA
- [Strategic Solutions Engineer, West](https://hotfix.jobs/jobs/d045b86f-fb5c-4d65-b409-d156bfbf9436) - Remote
- [Strategic Finance Manager](https://hotfix.jobs/jobs/7dd6a508-bc02-462b-99de-c5a84b7f3f9e) - San Francisco, CA
- [Pricing Operations Lead](https://hotfix.jobs/jobs/e3198bf7-2549-45ee-8a2b-3e46ff92f09b) - San Francisco, CA
- [Senior Director, Strategy and Operations](https://hotfix.jobs/jobs/9307b032-c815-4765-9f53-3e4bfec20633) - San Francisco, CA
- [Senior Software Engineer, Developer Platform](https://hotfix.jobs/jobs/17dae992-9634-49fa-afbf-92880a9ada09) - San Francisco, CA
- [Engineering Manager, Agent Orchestration](https://hotfix.jobs/jobs/b668af20-29fd-49d2-bcdd-e1e040ec78b0) - San Francisco, CA

**Canonical:** https://hotfix.jobs/companies/decagon