# Assembled

> AI-powered workforce management for customer support

**Website:** https://assembled.com
**LinkedIn:** https://www.linkedin.com/company/assembledhq
**Headquarters:** San Francisco, CA
**Locations:** New York, NY, San Francisco, CA
**Size:** 51-200
**Founded:** 2018
**Industry:** saas
**Funding:** Series B
**Work type:** onsite
**Tech stack:** React, TypeScript, Python, JavaScript, pandas, HTML, CSS, Go
**Benefits:** 401k, Wellness stipend, Learning stipend, Visa sponsorship

Assembled builds a unified platform combining workforce management and AI agents to staff and orchestrate human and AI support teams. It serves customer support leaders at companies like Etsy, Robinhood, and Stripe, enabling efficient scaling across chat, email, and voice. This reduces wait times, boosts CSAT, and optimizes operations without spreadsheets.

## Hiring in

- [ML Engineering (3)](https://hotfix.jobs/companies/assembled/jobs/machine-learning-engineering)
- [Customer Success (2)](https://hotfix.jobs/companies/assembled/jobs/customer-success)
- [Engineering Management (2)](https://hotfix.jobs/companies/assembled/jobs/engineering-management)
- [Solutions Architecture (2)](https://hotfix.jobs/companies/assembled/jobs/solutions-architecture)
- [Product Design (2)](https://hotfix.jobs/companies/assembled/jobs/product-design)
- [Product Management (2)](https://hotfix.jobs/companies/assembled/jobs/product-management)
- [DevOps / SRE (1)](https://hotfix.jobs/companies/assembled/jobs/devops-engineering)
- [Partnerships (1)](https://hotfix.jobs/companies/assembled/jobs/partnerships)

## Open roles (20)

- [Product Designer, Platform Teams](https://hotfix.jobs/jobs/ee4157eb-2859-4888-b6ef-8ef22b747211) - New York, NY
- [Product Designer, Design Systems](https://hotfix.jobs/jobs/692fb5f2-cc8d-4a3e-aade-ef20e82339aa) - San Francisco, CA
- [Head of Deployments](https://hotfix.jobs/jobs/fd251ac1-b649-4e4c-ac43-3acd85f81ebf) - San Francisco, CA
- [Customer Success Manager](https://hotfix.jobs/jobs/58630ec7-c937-4ed8-ab42-f73335efb25d) - San Francisco, CA
- [Senior Product Manager](https://hotfix.jobs/jobs/792126d8-c767-45eb-8814-7955dd4144fe) - San Francisco, CA
- [Associate Deployment Strategist](https://hotfix.jobs/jobs/edc3d414-fc08-4289-883d-e1b69e70678c) - San Francisco, CA
- [Software Engineer, Design Systems](https://hotfix.jobs/jobs/047232ca-c97a-4918-9c55-5bf8f187f283) - San Francisco, CA
- [Software Engineer, Product](https://hotfix.jobs/jobs/073a4433-c1ff-4b21-8f37-bbdf01358350) - San Francisco, CA
- [Product Manager](https://hotfix.jobs/jobs/0ef6800f-ff28-45fe-96bf-1034354fb79f) - San Francisco, CA
- [Brand Designer](https://hotfix.jobs/jobs/83825532-d580-4cf5-a993-5eeae60977d6) - San Francisco, CA
- [Sales Engineer](https://hotfix.jobs/jobs/f348cb1a-2532-462e-b748-b932c48c82d8) - New York, NY
- [Engineering Manager - Forecasting & Scheduling](https://hotfix.jobs/jobs/97a8c2fd-4f19-451c-89e9-ca2d72930d1c) - Remote
- [Strategic Partnership Manager](https://hotfix.jobs/jobs/85c0592b-28fd-40a3-935d-d923e36126b5) - New York, NY
- [Engineering Manager - Forecasting & Scheduling](https://hotfix.jobs/jobs/c15d8760-bbac-4c3d-8c38-7da93d89afde) - San Francisco, CA
- [Software Engineer - Forecasting & Scheduling](https://hotfix.jobs/jobs/edd7fbe6-c02d-4670-a065-274698d3a0cc) - Remote
- [Software Engineer - Forecasting & Scheduling](https://hotfix.jobs/jobs/bfc9bf7b-c4da-4c1c-a88a-6657bd2d8d73) - San Francisco, CA
- [Software Engineer - Platform](https://hotfix.jobs/jobs/be413f27-7163-4e72-a3e7-69404ccaf69e) - New York, NY
- [Software Engineer - AI Agents & Platform](https://hotfix.jobs/jobs/fbb24816-2173-4472-bbce-7693478fe2c5) - San Francisco, CA
- [Sales Development Representative](https://hotfix.jobs/jobs/2c145b66-f6e4-42af-a13a-00049931658a) - San Francisco, CA
- [Enterprise Deployment Strategist](https://hotfix.jobs/jobs/3a627c57-4848-4dd9-a028-dda039871f95) - New York, NY

**Canonical:** https://hotfix.jobs/companies/assembled